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Service bulletin 21-NA-228

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245348
Published by NHTSA2023-11-20
Manufacturer's number21-NA-228
Manufacturer's date2023-11-01
NHTSA componentELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING

NHTSA's summary

This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Equipment and accessories, Body control module

Vehicles listed
CHEVROLET SILVERADO 15002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-NA-1522023-12-20. Service bulletin. This technical bulletin provides a procedure to update the ECM to correct a customer concern of a MIL, engine stall.
N2324221802023-11-07. Service bulletin. Service Update - Certain vehicles, with a 3.0L diesel engine (RPO:LZ0) and off-road suspension (RPO:ZRX), may incorrectly remain latched in sport mode across key cycles. Dealers are to reprogram the Body Control Module (BCM).
22-NA-0782022-04-22. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Turn Signals Inoperable, Erratic, and/or Stay Illuminated After Canceling.
070842006Q2022-01-03. Service bulletin. This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIT5789A2021-02-16. Service bulletin. This Preliminary information communicates an issues with an SES MIL and DTC P2B87 setting. Engineering is working on releasing updated BCM cals to correct the concern.
PIT5789A2021-01-25. Service bulletin. This Preliminary information communicates an issues with an SES MIL and DTC P2B87 setting. Engineering is working on releasing updated BCM cals to correct the concern.