# Service bulletin ATI\&11032023907

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10245273
- Published by NHTSA: 2023\-11\-16
- Manufacturer's number: ATI\&11032023907
- Manufacturer's date: 2023\-11\-03
- NHTSA component: LATCHES/LOCKS/LINKAGES; VISIBILITY

## NHTSA's summary

Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245273-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245273-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Latches and locks

## Vehicles listed

- 2023 to 2024 HONDA PILOT

## Other bulletins for the same vehicles and component

- [ATI\&10252024905](/bulletins/11010114.md), 2024-11-06, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Pilots with a customer complaint of a high\-pitched noise coming from the front HVAC system when on the high fan setting. The high\-pitched noise can be described as a whine. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&04082024902](/bulletins/10253296.md), 2024-04-17, Service bulletin: VISIBILITY; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of driver’s side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&03222024907](/bulletins/10252475.md), 2024-04-03, Service bulletin: VISIBILITY; LATCHES/LOCKS/LINKAGES; VISIBILITY:REARVIEW MIRRORS/DEVICES; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of driver’s side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- [APaS03182024903](/bulletins/10252075.md), 2024-03-26, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of a broken sunroof deflector. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&11272023907](/bulletins/10246402.md), 2023-12-07, Service bulletin: VISIBILITY; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&10182023901](/bulletins/10244295.md), 2023-10-25, Service bulletin: VISIBILITY; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&10022023905](/bulletins/10244187.md), 2023-10-17, Service bulletin: LATCHES/LOCKS/LINKAGES; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&10032023903](/bulletins/10244185.md), 2023-10-17, Service bulletin: VISIBILITY; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&09182023902](/bulletins/10242863.md), 2023-09-26, Service bulletin: STRUCTURE; LATCHES/LOCKS/LINKAGES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&09012023902](/bulletins/10242210.md), 2023-09-13, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2023 Odysseys, Passports, Pilots, \& Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10245273](/v1/bulletins/10245273)

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