Service bulletin 23-NA-065
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10245201 |
| Published by NHTSA | 2023-11-10 |
| Manufacturer's number | 23-NA-065 |
| Manufacturer's date | 2023-10-16 |
| NHTSA component | ELECTRICAL SYSTEM; EQUIPMENT |
NHTSA's summary
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
|---|---|
| BUICK ENCLAVE | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BUICK ENCORE | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020 |
| BUICK LACROSSE | 2015, 2016, 2017, 2018, 2019 |
| BUICK REGAL | 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK VERANO | 2015, 2016 |
| CADILLAC ATS | 2015, 2016, 2017, 2018, 2019 |
| CADILLAC ATS-V | 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CTS | 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ELR | 2015, 2016 |
| CADILLAC ESCALADE | 2015, 2016, 2017, 2018, 2019, 2020 |
| CADILLAC ESCALADE ESV | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC XTS | 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET 6500 | 2019 |
| CHEVROLET BOLT EUV | 2022, 2023 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET CAMARO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET CHEVEROLET SS | 2015 to 2017 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CORVETTE | 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET CRUZE | 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET EXPRESS | 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EXPRESS 2500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY VAN | 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET IMPALA | 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET MALIBU | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET SILVERADO 1500 | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET TRAVERSE | 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET TRAX | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET VOLT | 2016, 2017, 2018, 2019 |
| CHEVROLET duplicate SILVERADO 5500 | 2019 |
| GMC ACADIA | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC SAVANA | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC SAVANA 1500 | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC TERRAIN NA | 2022 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V876000 | 2025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
|---|---|
| 2024294 | 2024-05-24. Electrical |
| 2023210 | 2023-04-06. Electrical |
| 23V247000 | 2023-04-06. ELECTRICAL SYSTEM:WIRING |
| 22V708000 | 2022-09-22. EQUIPMENT:OTHER:LABELS |
| 2022160 | 2022-03-31. Accessories |
| 2021407 | 2021-07-01. Electrical |
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 2021166 | 2021-03-18. Electrical |
| 21V189000 | 2021-03-18. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| N252515590 | 2026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap. |
|---|---|
| 22-NA-007 | 2025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set. |
| 23-NA-170 | 2025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. |
| 23-NA-201 | 2025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated. |
| 23-NA-119 | 2025-10-16. Service bulletin. This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. |
| 18-NA-180 | 2025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 22-NA-161 | 2025-09-27. Service bulletin. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed. |
| 18-NA-180 | 2025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 25-NA-101 | 2025-06-26. Service bulletin. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module. |
| 24-NA-068 | 2025-06-16. Service bulletin. This service bulletin provides a procedure to test and replace the battery distribution fuse block if found the cause of the DTC and electric coolant pump inoperative. |