# Service bulletin 16\-NA\-361

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10245194
- Published by NHTSA: 2023\-11\-10
- Manufacturer's number: 16\-NA\-361
- Manufacturer's date: 2023\-10\-19
- NHTSA component: POWER TRAIN

## NHTSA's summary

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1\-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245194-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245194-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2016 to 2019 CADILLAC ATS
- 2016 to 2018 CADILLAC ATS\-V
- 2020 to 2024 CADILLAC CT4
- 2016 to 2020 CADILLAC CT6
- 2016 to 2019 CADILLAC CTS
- 2016 CADILLAC CTS\-V
- 2018 CADILLAC CTS\-V
- 2015 to 2017 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 CADILLAC ESCALADE ESV
- 2016 to 2024 CHEVROLET CAMARO
- 2017 to 2024 CHEVROLET COLORADO
- 2015 to 2019 CHEVROLET CORVETTE
- 2022 CHEVROLET EQUINOX
- 2017 to 2021 CHEVROLET EXPRESS
- 2023 CHEVROLET EXPRESS 2500
- 2023 CHEVROLET EXPRESS 3500
- 2017 to 2023 CHEVROLET EXPRESS CUTAWAY VAN
- 2015 to 2024 CHEVROLET SILVERADO 1500
- 2017 to 2024 GMC CANYON
- 2017 to 2024 GMC SAVANA
- 2017 GMC SAVANA 1500
- 2017 to 2018 GMC SAVANA 2500
- 2023 GMC SAVANA 2500
- 2017 to 2018 GMC SAVANA 3500
- 2023 GMC SAVANA 3500
- 2015 to 2024 GMC SIERRA 1500
- 2015 to 2017 GMC YUKON
- 2015 to 2017 GMC YUKON DENALI
- 2015 to 2017 GMC YUKON DENALI XL
- 2015 to 2017 GMC YUKON XL

## Recalls for the same vehicles and component

- [26V289000](/recalls/nhtsa/26V289000.md), 2026-05-07: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)
- [2026060](/recalls/tc/2026060.md), 2026-02-12: Powertrain
- [26V083000](/recalls/nhtsa/26V083000.md), 2026-02-12: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
- [2025118](/recalls/tc/2025118.md), 2025-03-06: Powertrain
- [25V148000](/recalls/nhtsa/25V148000.md), 2025-03-06: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2024679](/recalls/tc/2024679.md), 2024-11-07: Powertrain
- [24V839000](/recalls/nhtsa/24V839000.md), 2024-11-07: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- [2024637](/recalls/tc/2024637.md), 2024-10-24: Powertrain
- [24V797000](/recalls/nhtsa/24V797000.md), 2024-10-24: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- [21V188000](/recalls/nhtsa/21V188000.md), 2021-03-18: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

## Other bulletins for the same vehicles and component

- [N252502891\-01](/bulletins/11036308.md), 2026-08-20, Service campaign: POWER TRAIN. Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
- [25\-NA\-080](/bulletins/11026044.md), 2025-12-03, Service bulletin: POWER TRAIN. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear \- DTC P2732 Set.
- [24\-NA\-262](/bulletins/11026024.md), 2025-12-03, Service bulletin: POWER TRAIN. This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
- [25\-NA\-108](/bulletins/11024499.md), 2025-10-27, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
- [25\-NA\-080](/bulletins/11024334.md), 2025-10-16, Service bulletin: POWER TRAIN. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear \- DTC P2732 Set.
- [N242454441 \-03](/bulletins/11024189.md), 2025-10-09, Service campaign: POWER TRAIN. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
- [22\-NA\-182](/bulletins/11023369.md), 2025-09-27, Service bulletin: POWER TRAIN. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
- [25\-NA\-014](/bulletins/11020428.md), 2025-07-08, Service bulletin: POWER TRAIN. This bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear \- DTC P2732 Set.
- [24\-NA\-078](/bulletins/11020268.md), 2025-07-08, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard from the transmission area.
- [24\-NA\-075](/bulletins/11020262.md), 2025-07-07, Service bulletin: POWER TRAIN. This bulletin provides a procedure to add a shim to the rear axle to change the pitch of said axle to correct the angle of the axle to pinion variance.

JSON: [/v1/bulletins/10245194](/v1/bulletins/10245194)

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