# Service bulletin SSM 51960

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244823
- Published by NHTSA: 2023\-11\-03
- Manufacturer's number: SSM 51960
- Manufacturer's date: 2023\-10\-03
- NHTSA component: EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY

## NHTSA's summary

Some 2022\-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that stops 1 to 4 inches \(2.5\-10 cm\) from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q1 2024. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244823-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244823-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors, Sunroof

## Vehicles listed

- 2022 to 2023 FORD MUSTANG

## Other bulletins for the same vehicles and component

- [SSM 51712](/bulletins/10237967.md), 2023-06-21, Service bulletin: LATCHES/LOCKS/LINKAGES; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some 2022\-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that stops 1 to 4 inches from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q3 2023. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.

JSON: [/v1/bulletins/10244823](/v1/bulletins/10244823)

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