Service bulletin TSB 23-2334
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10244797 |
| Published by NHTSA | 2023-11-03 |
| Manufacturer's number | TSB 23-2334 |
| Manufacturer's date | 2023-10-27 |
| NHTSA component | EQUIPMENT; STRUCTURE:BODY:DOOR |
NHTSA's summary
This article supersedes TSB 21-2220 to update the model years affected and part list. Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an outward bent door frame moulding not allowing the weatherstrip to overlap the headliner properly. To correct this condition, follow the Service Procedure to replace the door frame moulding.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Equipment and accessories
| FORD MUSTANG | 2018, 2019, 2020, 2021, 2022, 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 54601 | 2026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
|---|---|
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
| TSB 24-2106 | 2024-05-02. Service bulletin. Some 2022-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the convertible top assembly that is out of specification. |
| TSB 23-2433 | 2024-01-05. Service bulletin. Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Service Procedure to clean the mating surface. |
| 21N10 S1 | 2023-12-05. Service bulletin. Certain 2015 – 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position |
| SSM 51960 | 2023-11-03. Service bulletin. Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that stops 1 to 4 inches (2.5-10 cm) from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q1 2024. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates. |
| TSB 23-2307 | 2023-11-02. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software. |
| SSM 51947 | 2023-10-06. Service bulletin. Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data. |
| 23L01 | 2023-10-03. Service bulletin. Certain 2023 Model Year Mustang Vehicles with California Special Package - Floor Mat Shortage |
| 23B60 | 2023-10-03. Service bulletin. Certain 2022-2023 Model Year Stealth Mustang Vehicles - Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination |