# Service bulletin 2051776.5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244626
- Published by NHTSA: 2023\-11\-06
- Manufacturer's number: 2051776.5
- Manufacturer's date: 2023\-10\-11
- NHTSA component: EQUIPMENT; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Key blade can be difficult to remove from key fob. Technical Background: \-Deviations in the key blade and key fob assembly could make it difficult to remove the key blade.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244626-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244626-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Latches and locks

## Vehicles listed

- 2017 to 2023 BENTLEY BENTAYGA
- 2019 to 2023 BENTLEY BENTAYGA HYBRID
- 2017 to 2019 BENTLEY CONTINENTAL
- 2023 BENTLEY CONTINENTAL
- 2017 to 2018 BENTLEY CONTINENTAL CONVERTIBLE
- 2017 to 2018 BENTLEY CONTINENTAL FLYING SPUR
- 2017 to 2023 BENTLEY CONTINENTAL GT
- 2017 to 2023 BENTLEY CONTINENTAL GT CABRIO
- 2021 to 2023 BENTLEY CONTINENTAL GT SPEED
- 2017 to 2023 BENTLEY FLYING SPUR
- 2022 to 2023 BENTLEY FLYING SPUR HYBRID
- 2017 to 2020 BENTLEY MULSANNE

## Recalls for the same vehicles and component

- [21V975000](/recalls/nhtsa/21V975000.md), 2021-12-15: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS:FRONTAL

## Other bulletins for the same vehicles and component

- [2071260/23](/bulletins/10254015.md), 2024-05-07, Service bulletin: ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Software update for the rear door control modules \- 00BB and 00BC during PDI \(SC23/24\). Technical background: Software update is available for the left and right hand rear door control modules \- Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
- [2070497/8](/bulletins/10252826.md), 2024-04-06, Service bulletin: VISIBILITY:GLASS, SIDE/REAR; EQUIPMENT; VISIBILITY; ELECTRICAL SYSTEM. New Continental GT and GTC \- Window drop glass operation. Customer statement / workshop findings: \- Incorrect operation / function of the front and / or rear window drop glass \- Front and / or rear drop glass fails to open / close or attempts to close and re\-opens once contact has been made between the glass and applicable seal \- DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules \(diagnostic address 42, 52, BB and BC\) for loss of basic settings.
- [2069806/5](/bulletins/10252818.md), 2024-04-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin \- Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below \- Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs \- Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
- [2071260/19](/bulletins/10252816.md), 2024-04-06, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. Software update for the rear door control modules \- 00BB and 00BC during PDI \(SC23/24\). Technical background: Software update is available for the left and right hand rear door control modules \- Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function Remedy: The instructions within the Work section must be conducted as detailed
- [2070643/4](/bulletins/10252787.md), 2024-04-06, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; VISIBILITY; EQUIPMENT. Rear screen sunblind operational issues. Customer statement / workshop findings: One or a combination of the following symptoms are evident: Rear sunblind does not operate Rear sunblind is noisy during operation Rear sunblind operates sporadically Rear sunblind is detached on one side.
- [2071260/18](/bulletins/10252781.md), 2024-04-06, Service bulletin: LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Software update for the rear door control modules \- 00BB and 00BC during PDI \(SC23/24\). Technical background: Software update is available for the left and right hand rear door control modules \- Diagnostic address 00BB Driver side and 00BC Passenger side. The software eliminates the rear window short drop function Remedy: The instructions within the Work section must be conducted as detailed.
- [2073225/1](/bulletins/10252658.md), 2024-04-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment screen stuck on loading \- Message visible within the Infotainment screen. Customer statement / workshop findings: One or a combination of the following issues are evident: \- Infotainment screen stuck on initialising Or \- Loading messages are visible at start up \(within multiple tiles\) Or \- Bentley Rotating Display \(BRD\) doesnt return to its previous state Technical background: Should the symptoms within the Customer statement/Workshop findings section be evident please conduct the instructions within the Measure section.
- [2071260/17](/bulletins/10252633.md), 2024-04-06, Service bulletin: LATCHES/LOCKS/LINKAGES; EQUIPMENT; ELECTRICAL SYSTEM. Software update for the rear door control modules \- 00BB and 00BC during PDI \(SC23/24\). Technical background: Software update is available for the left and right hand rear door control modules \- Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function Remedy: The instructions within the Work section must be conducted as detailed.
- [2065895/5](/bulletins/10252319.md), 2024-04-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Rotating display/screen noise \- Diagnosis for complaints relating to noise during operation and/or during a drive cycle. Customer statement / workshop findings: Various rotating display screen noise during operation.
- [2072938/2](/bulletins/10252314.md), 2024-04-06, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. Front or rear door\(s\) \- Soft close function failure \- DTC B122D29 is evident. Customer statement \- Front or rear door\(s\) \- Soft close function failure Workshop findings \- DTC B122D29 is evident within one or a combination of the front and / or rear door control unit\(s\) Technical background

JSON: [/v1/bulletins/10244626](/v1/bulletins/10244626)

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