# Service bulletin 09\-037\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244584
- Published by NHTSA: 2023\-11\-01
- Manufacturer's number: 09\-037\-23
- Manufacturer's date: 2023\-10\-18
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

## NHTSA's summary

Some customers may experience that the passenger\-side outer door mirror glass tilts down when unlocking and opening the driver's door. This is caused by a door\-electrical supply unit malfunction due to changes in the vehicle power conditions. To eliminate this concern, the control software of the door\-electrical supply unit \(passenger's side\) has been modified.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244584-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244584-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Power windows

## Vehicles listed

- 2024 MAZDA CX\-90

## Other bulletins for the same vehicles and component

- [09\-015\-24](/bulletins/10252371.md), 2024-04-02, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. This is caused by the quarter window glass molding deforming due to harmful external conditions such as extreme heat or excessive force applied, and the double\-sided tape fixing the molding’s back side detaches. To eliminate this concern, the double\-sided tape has been widened to enhance attachment.
- [SA\-059\-23](/bulletins/10244661.md), 2023-11-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam\-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed \(turning the ignition OFF and then ON does not reset the counting\). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
- [SA\-066\-23](/bulletins/10244564.md), 2023-11-01, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some customers will report their window will not auto\-close. This may be caused by the vehicle learning the window current draw incorrectly because the door moved when the initialization was performed.
- [SA\-039\-23a](/bulletins/10243569.md), 2023-10-05, Service bulletin: STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.

JSON: [/v1/bulletins/10244584](/v1/bulletins/10244584)

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