Service bulletin SA-069-23
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10244561 |
| Published by NHTSA | 2023-11-01 |
| Manufacturer's number | SA-069-23 |
| Manufacturer's date | 2023-10-24 |
| NHTSA component | LATCHES/LOCKS/LINKAGES |
NHTSA's summary
At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Latches and locks
| MAZDA CX-50 | 2023, 2024 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SA-017-24a | 2024-05-04. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control |
|---|---|
| 09-024-24 | 2024-05-04. Service bulletin. Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. To eliminate this concern, the control software of the DSC HU/CM (or the electronically controlled brake unit) has been modified. |
| MSP60c | 2023-09-09. Service bulletin. MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification. |
| MSP60b | 2023-09-09. Service bulletin. MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification. |
| MSP60a | 2023-09-05. Service bulletin. MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification. |
| SA-009-23F | 2023-08-05. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". |
| SA-009-23e | 2023-07-05. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". |
| 09-024-23 | 2023-07-05. Service bulletin. Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out-of-area (reception area) type auto lock function may fail. Control software of the LF control unit (LFU) has been modified. |
| MSP60 | 2023-06-04. Service bulletin. MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN - TEMPORARILY SUSPENDED Attention all Mazda Dealers: Please see the Dealer Email below sent May 11, 2023. The MSP60 campaign is temporarily suspended. Any repairs in progress can continue as needed. |
| SA-009-23c | 2023-05-04. Service bulletin. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". |