# Service bulletin A9123352071921\_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244548
- Published by NHTSA: 2023\-11\-06
- Manufacturer's number: A9123352071921\_1
- Manufacturer's date: 2023\-10\-26
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where the time is shown incorrectly on the instrument cluster or the MMI display.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244548-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244548-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2023 AUDI A4
- 2023 AUDI A4 ALLROAD
- 2023 AUDI A5
- 2023 AUDI A5 CABRIOLET
- 2023 AUDI A6
- 2023 AUDI A6 ALLROAD
- 2023 AUDI A7
- 2023 AUDI A8
- 2023 AUDI E\-TRON
- 2023 AUDI E\-TRON GT
- 2023 AUDI E\-TRON SPORTBACK
- 2023 AUDI Q5
- 2023 AUDI Q5 PHEV
- 2023 AUDI Q7
- 2023 AUDI Q8
- 2023 AUDI RS 5
- 2023 AUDI RS 6 AVANT
- 2023 AUDI RS 7
- 2023 AUDI RS E\-TRON GT
- 2023 AUDI RS Q8
- 2023 AUDI S4
- 2023 AUDI S5
- 2023 AUDI S5 CABRIOLET
- 2023 AUDI S6
- 2023 AUDI S7
- 2023 AUDI S8
- 2023 AUDI SQ5
- 2023 AUDI SQ7
- 2023 AUDI SQ8

## Other bulletins for the same vehicles and component

- [A5724362073601\_1](/bulletins/10253264.md), 2024-05-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information when the message Safe CP appears in the instrument cluster; DTC U110100; C115E54.
- [A9024792073260\_1](/bulletins/10251504.md), 2024-04-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. This bulletin provides information when the message "Maneuver assist: fault" is displayed on the instrument cluster.
- [A9324422071352\_2](/bulletins/10250816.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information for when there is an external sound warning message in the instrument cluster.
- [A5724322072587\_2](/bulletins/10250800.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Pending Service Solution \(PSS\) requests that technicians create a record in the PSS database in instances where the message Safe CP is in the instrument cluster and DTC U110100, C115E54 is stored.
- [A9124652071921\_2](/bulletins/10250333.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where the incorrect time is shown on the instrument cluster, or the MMI display.
- [A9024752064983\_7](/bulletins/10250235.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.
- [A9024742065960\_3](/bulletins/10250233.md), 2024-03-06, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.
- [Dealer 42N2](/bulletins/10249587.md), 2024-02-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES, AIR:DISC. Specific Audi e\-tron GT vehicles produced in a certain time frame, air spring struts were installed that, due to a production deviation, could not be attached to the support bearing housing as specified. As a result, it cannot be ruled out that the air strut slowly loses air. In this scenario, a warning message will be displayed in the instrument cluster.
- [Bulletin 42N2](/bulletins/10249583.md), 2024-02-06, Service bulletin: SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Specific Audi e\-tron GT vehicles produced in a certain time frame, air spring struts were installed that, due to a production deviation, could not be attached to the support bearing housing as specified. As a result, it cannot be ruled out that the air strut slowly loses air. In this scenario, a warning message will be displayed in the instrument cluster.
- [A9024732072430\_2](/bulletins/10249222.md), 2024-02-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Pending Service Solution requests that technicians create a record in the PSS database in instances where there is superimposed content on the information display.

JSON: [/v1/bulletins/10244548](/v1/bulletins/10244548)

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