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Service bulletin A9123352071921_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244548
Published by NHTSA2023-11-06
Manufacturer's numberA9123352071921_1
Manufacturer's date2023-10-26
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where the time is shown incorrectly on the instrument cluster or the MMI display.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
AUDI A42023
AUDI A4 ALLROAD2023
AUDI A52023
AUDI A5 CABRIOLET2023
AUDI A62023
AUDI A6 ALLROAD2023
AUDI A72023
AUDI A82023
AUDI E-TRON2023
AUDI E-TRON GT2023
AUDI E-TRON SPORTBACK2023 (the catalog's model; the bulletin names a series or trim of it)
AUDI Q52023
AUDI Q5 PHEV2023
AUDI Q72023
AUDI Q82023
AUDI RS 52023
AUDI RS 6 AVANT2023
AUDI RS 72023
AUDI RS E-TRON GT2023
AUDI RS Q82023
AUDI S42023
AUDI S52023
AUDI S5 CABRIOLET2023
AUDI S62023
AUDI S72023
AUDI S82023
AUDI SQ52023
AUDI SQ72023
AUDI SQ82023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A5724362073601_12024-05-06. Service bulletin. This bulletin provides information when the message Safe CP appears in the instrument cluster; DTC U110100; C115E54.
A9024792073260_12024-04-04. Service bulletin. This bulletin provides information when the message "Maneuver assist: fault" is displayed on the instrument cluster.
A9324422071352_22024-03-06. Service bulletin. This bulletin provides information for when there is an external sound warning message in the instrument cluster.
A5724322072587_22024-03-06. Service bulletin. This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where the message Safe CP is in the instrument cluster and DTC U110100, C115E54 is stored.
A9124652071921_22024-03-06. Service bulletin. This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where the incorrect time is shown on the instrument cluster, or the MMI display.
A9024752064983_72024-03-06. Service bulletin. This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.
A9024742065960_32024-03-06. Service bulletin. This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.
Dealer 42N22024-02-06. Service bulletin. Specific Audi e-tron GT vehicles produced in a certain time frame, air spring struts were installed that, due to a production deviation, could not be attached to the support bearing housing as specified. As a result, it cannot be ruled out that the air strut slowly loses air. In this scenario, a warning message will be displayed in the instrument cluster.
Bulletin 42N22024-02-06. Service bulletin. Specific Audi e-tron GT vehicles produced in a certain time frame, air spring struts were installed that, due to a production deviation, could not be attached to the support bearing housing as specified. As a result, it cannot be ruled out that the air strut slowly loses air. In this scenario, a warning message will be displayed in the instrument cluster.
A9024732072430_22024-02-06. Service bulletin. This Pending Service Solution requests that technicians create a record in the PSS database in instances where there is superimposed content on the information display.