# Service bulletin B410423

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244506
- Published by NHTSA: 2023\-11\-01
- Manufacturer's number: B410423
- Manufacturer's date: 2023\-10\-25
- NHTSA component: STRUCTURE

## NHTSA's summary

BMW AG has issued a Delivery Stop \(effective September 14, 2023\) on certain model year 2023 – 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. The weld seam at the towing eye did could not meet the BMW requirements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244506-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244506-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2023 to 2024 BMW X5
- 2023 to 2024 BMW X7
- 2023 BMW XM

## Recalls for the same vehicles and component

- [24V138000](/recalls/nhtsa/24V138000.md), 2024-02-23: STRUCTURE:INTERIOR PANELS:DASHBOARD; AIR BAGS

## Other bulletins for the same vehicles and component

- [B510726](/bulletins/11035400.md), 2026-07-31, Service campaign: STRUCTURE:BODY. In the affected vehicles, an incorrect screwlocking device \(circled\) may have been usedfor the mounting bolts of the door latch locks.
- [B310525](/bulletins/11034451.md), 2026-07-03, Service campaign: STRUCTURE:BODY. The torsion spring may break at the point where it is connected to the active front stabilizer \(anti\-roll bar\)links. A broken active stabilizer \(anti\-roll bar\) will cause noise as you continue driving.
- [B641224](/bulletins/11032743.md), 2026-05-18, Service bulletin: STRUCTURE:BODY. 1. Use of aftermarket accessory hang\-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage and/or issues caused by outside influences are not covered under the BMW limited warranties. Originally, the air vent slats were only repairable by replacing the entire front center dash vent assembly; which in some applications, also included the IHKA control module.
- [B640320](/bulletins/11032741.md), 2026-05-18, Service bulletin: STRUCTURE:BODY. The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".
- [B511224](/bulletins/11032737.md), 2026-05-18, Service bulletin: STRUCTURE:BODY. There are two possible situations \(rear left, right or both sides\): A. The electric sunshade in the rear door does not function or sticks upon operation, and/or B. The electric sunshade is wavy.
- [B510426](/bulletins/11029069.md), 2026-02-27, Service bulletin: STRUCTURE:BODY. A slight depression or outline \(circled\) may bevisible on the top passenger side of theinstrument panel.
- [B520920](/bulletins/11022107.md), 2025-08-24, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; SEATS. Various concerns about the third row of seats \(3SR\): 1. Head restraint \(aka headrest\), on one or both sides, cannot be folded down. 2. Third\-row seating, on one or both sides, cannot be folded down. 3. Noise from third\-row seat backrest when the vehicle goes over bumps.
- [B510424](/bulletins/11022104.md), 2025-08-24, Service bulletin: STRUCTURE:BODY. While driving on rough/uneven roads, a buzzing sound can be heard from the upper tailgate interior trim panel.
- [B064225](/bulletins/11021128.md), 2025-08-01, Other: STRUCTURE:BODY. Bowden Cable Outer Return
- [B520625](/bulletins/11018726.md), 2025-05-31, Service bulletin: STRUCTURE:BODY. While attempting to unbolt the third\-row seat to perform, or to gain access to perform another required repair, one or more of the bolts may not easily loosen. Applying addition force to loosen the bolts may cause the seat anchor body\-nuts to break free from their welds. The bolts will then just spin, not allowing the seat to be removed.

JSON: [/v1/bulletins/10244506](/v1/bulletins/10244506)

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