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Service bulletin B653123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244502
Published by NHTSA2023-11-01
Manufacturer's numberB653123
Manufacturer's date2023-10-27
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

NHTSA's summary

A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) Headunit 5 (HU-H5)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
BMW IX2023
BMW X52023
BMW X62023
BMW X72023
BMW redundant 72023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V4830002022-07-07. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6404232023-09-18. Service bulletin. ?The customer may notice visual discrepancies in the instrument cluster display or head-up display.
B6202232023-05-01. Service bulletin. In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
B6603222023-01-30. Service bulletin. "Driver Assistance Reduced" check control message (CCM) appears.