# Service bulletin 9100229

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10244356
- Published by NHTSA: 2023\-10\-30
- Manufacturer's number: 9100229
- Manufacturer's date: 2023\-09\-20
- NHTSA component: SUSPENSION

## NHTSA's summary

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244356-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244356-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2014 to 2020 ALFA ROMEO 4C
- 2017 to 2024 ALFA ROMEO GIULIA
- 2017 ALFA ROMEO STELVIO
- 2018 to 2024 ALFA ROMEO STELVIO
- 2023 ALFA ROMEO TONALE
- 2024 ALFA ROMEO TONALE PHEV
- 2012 to 2017 CHRYSLER 200
- 2018 CHRYSLER 200
- 2012 to 2023 CHRYSLER 300
- 2020 to 2021 CHRYSLER 300 AWD
- 2012 to 2017 CHRYSLER 300C
- 2012 to 2013 CHRYSLER GRAND VOYAGER
- 2015 to 2016 CHRYSLER GRAND VOYAGER
- 2016 CHRYSLER PACIFICA
- 2017 to 2024 CHRYSLER PACIFICA
- 2017 to 2022 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2012 to 2013 CHRYSLER SEBRING
- 2012 to 2016 CHRYSLER TOWN AND COUNTRY
- 2017 to 2018 CHRYSLER TOWN AND COUNTRY
- 2012 to 2013 CHRYSLER VOYAGER
- 2020 to 2024 CHRYSLER VOYAGER
- 2012 to 2014 DODGE AVENGER
- 2015 to 2016 DODGE AVENGER
- 2012 DODGE CALIBER
- 2012 to 2020 DODGE CARAVAN
- 2012 DODGE CARGO VAN
- 2012 to 2023 DODGE CHALLENGER
- 2012 to 2023 DODGE CHARGER
- 2012 to 2014 DODGE CHARGER POLICE
- 2013 to 2016 DODGE DART
- 2012 to 2023 DODGE DURANGO
- 2023 DODGE DURANGO1
- 2012 to 2020 DODGE GRAND CARAVAN
- 2024 DODGE GRAND CARAVAN
- 2023 to 2024 DODGE HORNET
- 2012 to 2022 DODGE JOURNEY
- 2012 DODGE NITRO
- 2012 DODGE RAM 1500
- 2012 DODGE RAM 2500
- 2012 DODGE RAM 3500
- 2012 DODGE RAM 4500
- 2012 DODGE RAM 5500
- 2013 to 2015 DODGE VIPER
- 2016 to 2017 DODGE VIPER COUPE
- 2017 to 2020 FIAT 124 SPIDER
- 2012 to 2019 FIAT 500
- 2020 FIAT 500
- 2013 to 2017 FIAT 500E
- 2014 to 2016 FIAT 500L
- 2016 to 2023 FIAT 500X
- 2017 to 2019 FIAT SPIDER
- 2014 to 2023 JEEP CHEROKEE
- 2024 JEEP CHEROKEE
- 2022 to 2024 JEEP COMMANDER
- 2012 to 2024 JEEP COMPASS
- 2019 JEEP GLADIATOR
- 2020 to 2024 JEEP GLADIATOR
- 2012 to 2024 JEEP GRAND CHEROKEE
- 2021 JEEP GRAND WAGONEER
- 2022 to 2024 JEEP GRAND WAGONEER
- 2012 JEEP LIBERTY
- 2012 to 2018 JEEP PATRIOT
- 2015 to 2023 JEEP RENEGADE
- 2024 JEEP RENEGADE
- 2022 to 2024 JEEP WAGONEER
- 2012 to 2024 JEEP WRANGLER
- 2021 JEEP WRANGLER 4XE
- 2013 to 2024 RAM 1500
- 2013 to 2024 RAM 2500
- 2013 to 2024 RAM 3500
- 2013 to 2024 RAM 4500
- 2013 to 2024 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2023 RAM PROMASTER
- 2021 RAM PROMASTER 1500
- 2023 RAM PROMASTER 1500
- 2020 RAM PROMASTER 2500
- 2023 RAM PROMASTER 2500
- 2023 RAM PROMASTER 3500
- 2015 to 2021 RAM PROMASTER CITY
- 2013 to 2016 SRT VIPER
- 2012 redundant \-DODGE RAM 1500

## Recalls for the same vehicles and component

- [2026418](/recalls/tc/2026418.md), 2026-09-01: Suspension
- [26V562000](/recalls/nhtsa/26V562000.md), 2026-09-01: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- [2026037](/recalls/tc/2026037.md), 2026-01-29: Suspension
- [26V051000](/recalls/nhtsa/26V051000.md), 2026-01-29: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- [2024116](/recalls/tc/2024116.md), 2024-02-22: Suspension
- [24V132000](/recalls/nhtsa/24V132000.md), 2024-02-22: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- [2023336](/recalls/tc/2023336.md), 2023-06-08: Suspension
- [23V413000](/recalls/nhtsa/23V413000.md), 2023-06-08: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- [21V016000](/recalls/nhtsa/21V016000.md), 2021-01-20: SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REAR
- [20V657000](/recalls/nhtsa/20V657000.md), 2020-10-27: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

## Other bulletins for the same vehicles and component

- [9100897Rev1](/bulletins/11037351.md), 2026-09-17, Service bulletin: SUSPENSION. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component\-level repair of the Quadra\-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 \(Low Air Mass\): Perform air mass test, complete system fill, leak\-down test, and leak source identification before compressor replacement. C15A1 \(Unable to Obtain Desired Ride Height\): Verify ride height, perform leak\-down test, inspect valve block, air lines, and air springs. C1562\-98 \(Over Temperature\): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified \(internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure\). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
- [9100897](/bulletins/11037270.md), 2026-09-10, Service bulletin: SUSPENSION. Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component\-level repair of the Quadra\-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 \(Low Air Mass\): Perform air mass test, complete system fill, leak\-down test, and leak source identification before compressor replacement. C15A1 \(Unable to Obtain Desired Ride Height\): Verify ride height, perform leak\-down test, inspect valve block, air lines, and air springs. C1562\-98 \(Over Temperature\): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified \(internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure\). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.
- [S2102000004 REV.D](/bulletins/11034389.md), 2026-07-02, Service bulletin: SUSPENSION. WL Front Control Arm Bushing \- Handling Link Has Loose Rubber Appearance
- [9100811 Rev 4](/bulletins/11034381.md), 2026-07-02, Service bulletin: SUSPENSION. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link \(SOL S2102000004 Rev C. for reference\). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie\-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link\(s\) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
- [S2503000001 REV.A](/bulletins/11033970.md), 2026-06-18, Service bulletin: SUSPENSION; ELECTRICAL SYSTEM. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect \(FAD\) Diagnostic Trouble Codes
- [9100811Rev3](/bulletins/11033299.md), 2026-06-03, Service bulletin: SUSPENSION. \*\*\*68375577A$ is not showing the correct verbiage please update and correct\*\*\* Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link \(SOL S2102000004 Rev C. for reference\). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie\-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link\(s\) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
- [9100811 REV1](/bulletins/11032996.md), 2026-05-28, Service bulletin: SUSPENSION. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link \(SOL S2102000004 Rev C. for reference\). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie\-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link\(s\) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
- [9100811](/bulletins/11032854.md), 2026-05-20, Service bulletin: SUSPENSION. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie\-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link\(s\) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
- [S2102000004 REV.C](/bulletins/11031691.md), 2026-04-29, Service bulletin: SUSPENSION. WL Front Control Arm Bushing \- Handling Link Has Loose
- [9100446 Rev 5](/bulletins/11031682.md), 2026-04-29, Service bulletin: SUSPENSION. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount \(anti rotation bracket\). Instead of the replacing the whole stabilizer bar use Kit \#PN\#68730602AB. Refer to SOL \#S2502000002 for additional information.

JSON: [/v1/bulletins/10244356](/v1/bulletins/10244356)

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