# Service bulletin 99\-00\-89\-019Y A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10244315 - Published by NHTSA: 2023\-10\-26 - Manufacturer's number: 99\-00\-89\-019Y - Manufacturer's date: 2023\-10\-03 - NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ## NHTSA's summary This Warranty Administration bulletin provides information on the Global Warranty Management \(GWM\) Warranty Parts Center \(WPC\) Parts Return Program. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244315-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10244315-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Labels and manuals ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2015 to 2024 BUICK ENCLAVE - 2015 to 2022 BUICK ENCORE - 2023 to 2024 BUICK ENCORE - 2020 to 2024 BUICK ENCORE GX - 2016 to 2024 BUICK ENVISION - 2024 BUICK ENVISTA - 2015 to 2019 BUICK LACROSSE - 2020 BUICK LACROSSE - 2015 to 2020 BUICK REGAL - 2018 BUICK REGAL TOURX - 2020 BUICK REGAL TOURX - 2015 to 2017 BUICK VERANO - 2015 to 2019 CADILLAC ATS - 2015 to 2018 CADILLAC ATS\-V - 2020 to 2024 CADILLAC CT4 - 2020 to 2024 CADILLAC CT5 - 2015 CADILLAC CT6 - 2016 to 2020 CADILLAC CT6 - 2021 CADILLAC CT6 - 2015 to 2019 CADILLAC CTS - 2015 to 2016 CADILLAC CTS\-V - 2018 CADILLAC CTS\-V - 2015 to 2017 CADILLAC ELR - 2015 to 2024 CADILLAC ESCALADE - 2015 to 2016 CADILLAC ESCALADE ESV - 2017 to 2023 CADILLAC ESCALADE ESV - 2021 CADILLAC ESCALADE NA - 2023 to 2024 CADILLAC LYRIQ - 2015 to 2016 CADILLAC SRX - 2018 CADILLAC XT4 - 2019 to 2024 CADILLAC XT4 - 2015 to 2016 CADILLAC XT5 - 2017 to 2024 CADILLAC XT5 - 2020 to 2024 CADILLAC XT6 - 2015 to 2019 CADILLAC XTS - 2020 CADILLAC XTS - 2024 CADILLAC redundant LYRIQ - 2015 CHEVROLET 3500 - 2016 CHEVROLET 3500 - 2017 to 2019 CHEVROLET 3500 - 2020 CHEVROLET 3500 - 2021 CHEVROLET 3500 - 2022 CHEVROLET 3500 - 2024 CHEVROLET 3500HD - 2016 CHEVROLET 4500 - 2017 to 2019 CHEVROLET 4500 - 2020 CHEVROLET 4500 - 2022 CHEVROLET 4500 - 2017 to 2023 CHEVROLET 4500HD - 2017 to 2022 CHEVROLET 4500XD - 2017 to 2023 CHEVROLET 5500HD - 2018 to 2022 CHEVROLET 5500XD - 2019 CHEVROLET 6500 - 2019 to 2023 CHEVROLET 6500HD - 2019 to 2024 CHEVROLET BLAZER - 2024 CHEVROLET BLAZER EV - 2022 to 2023 CHEVROLET BOLT EUV - 2017 to 2023 CHEVROLET BOLT EV - 2024 CHEVROLET BOLT EV - 2018 CHEVROLET C3500 - 2015 to 2024 CHEVROLET CAMARO - 2015 to 2018 CHEVROLET CAPRICE - 2015 to 2017 CHEVROLET CAPRICE POLICE PURSUIT - 2015 to 2018 CHEVROLET CAPTIVA - 2015 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2018 CHEVROLET CITY EXPRESS - 2015 to 2024 CHEVROLET COLORADO - 2015 to 2024 CHEVROLET CORVETTE - 2015 to 2019 CHEVROLET CRUZE - 2015 to 2024 CHEVROLET EQUINOX - 2024 CHEVROLET EQUINOX EV - 2015 to 2021 CHEVROLET EXPRESS - 2023 CHEVROLET EXPRESS 2500 - 2023 CHEVROLET EXPRESS 3500 - 2016 CHEVROLET EXPRESS 4500 - 2015 to 2023 CHEVROLET EXPRESS CUTAWAY VAN - 2018 CHEVROLET G4500 - 2015 to 2020 CHEVROLET IMPALA - 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500 - 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500 - 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500 - 2018 CHEVROLET LOW CAB FORWARD 6500 - 2015 to 2024 CHEVROLET MALIBU - 2016 to 2019 CHEVROLET MALIBU HYBRID - 2015 to 2016 CHEVROLET N300 - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2016 to 2018 CHEVROLET S10 - 2015 to 2024 CHEVROLET SILVERADO 1500 - 2015 to 2024 CHEVROLET SILVERADO 2500 - 2015 to 2024 CHEVROLET SILVERADO 3500 - 2019 to 2023 CHEVROLET SILVERADO 4500 - 2019 to 2021 CHEVROLET SILVERADO 5500 - 2023 CHEVROLET SILVERADO 5500 - 2019 CHEVROLET SILVERADO 6500 - 2021 to 2023 CHEVROLET SILVERADO 6500 - 2024 CHEVROLET SILVERADO EV - 2018 CHEVROLET SILVERADO LT - 2015 to 2020 CHEVROLET SONIC - 2015 to 2022 CHEVROLET SPARK - 2015 to 2017 CHEVROLET SPARK EV - 2018 CHEVROLET SS - 2015 to 2024 CHEVROLET SUBURBAN - 2021 to 2023 CHEVROLET SUBURBAN 1500 - 2015 to 2024 CHEVROLET TAHOE - 2015 to 2016 CHEVROLET TAHOE POLICE PURSUIT - 2017 to 2020 CHEVROLET TRAILBLAZER - 2021 to 2024 CHEVROLET TRAILBLAZER - 2015 to 2024 CHEVROLET TRAVERSE - 2015 to 2024 CHEVROLET TRAX - 2015 to 2019 CHEVROLET VOLT - 2019 CHEVROLET duplicate SILVERADO 5500 - 2024 GMC 3500HD - 2015 to 2024 GMC ACADIA - 2015 to 2024 GMC CANYON - 2017 to 2018 GMC G3500 - 2022 to 2024 GMC HUMMER EV PICKUP - 2024 GMC HUMMER EV SUV - 2015 to 2024 GMC SAVANA - 2015 to 2017 GMC SAVANA 1500 - 2015 to 2018 GMC SAVANA 2500 - 2023 GMC SAVANA 2500 - 2015 to 2018 GMC SAVANA 3500 - 2023 GMC SAVANA 3500 - 2015 to 2024 GMC SIERRA 1500 - 2015 to 2024 GMC SIERRA 2500 - 2015 to 2024 GMC SIERRA 3500 - 2015 to 2020 GMC SIERRA DENALI - 2015 to 2024 GMC TERRAIN - 2022 GMC TERRAIN NA - 2015 to 2023 GMC YUKON - 2015 to 2019 GMC YUKON DENALI - 2015 to 2018 GMC YUKON DENALI XL - 2015 to 2024 GMC YUKON XL - 2023 GMC YUKON XL 1500 ## Recalls for the same vehicles and component - [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: - [24V575000](/recalls/nhtsa/24V575000.md), 2024-08-01: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [2021409](/recalls/tc/2021409.md), 2021-07-01: Label - [21V497000](/recalls/nhtsa/21V497000.md), 2021-07-01: EQUIPMENT:OTHER:LABELS - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories - [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND - [2021151](/recalls/tc/2021151.md), 2021-03-15: Label - [20V295000](/recalls/nhtsa/20V295000.md), 2020-05-21: EQUIPMENT:OTHER:LABELS; TIRES ## Other bulletins for the same vehicles and component - [22\-NA\-096](/bulletins/10254391.md), 2024-05-08, Service bulletin: EQUIPMENT. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built\-in Radio. - [24\-NA\-077](/bulletins/10254037.md), 2024-05-02, Service bulletin: STRUCTURE; EQUIPMENT. This informational bulletin provides steps to install a Front License Plate bracket. - [24\-NA\-058](/bulletins/10254028.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING. This service bulletin provides a service procedure to correct a customer concern of the Malfunction Indicator Lamp \(MIL\) Illuminated \- DTC P062F, P040B, P041B, P0422, P060C, P062B, P1428, P142A, P20EE, P20FE, P22F9, P244A, and/or P244B Set. - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [18\-NA\-180](/bulletins/10253776.md), 2024-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [N242437120](/bulletins/10253702.md), 2024-04-30, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Customer Satisfaction Program \- Certain vehicles may not contain the hardware necessary to support Bluetooth connectivity or Wi\-Fi hotspot capability. Dealers will provide the customer with a reimbursement check in the amount of $60.00 \(USD\), $60.00 \(CAD\). - [24\-NA\-070](/bulletins/10253573.md), 2024-04-27, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop. - [24\-NA\-069](/bulletins/10253572.md), 2024-04-27, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000\_57. - [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. 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