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Service bulletin 99-00-89-019Y

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244315
Published by NHTSA2023-10-26
Manufacturer's number99-00-89-019Y
Manufacturer's date2023-10-03
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK ENCORE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023 to 2024
BUICK ENCORE GX2020, 2021, 2022, 2023, 2024
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK ENVISTA2024
BUICK LACROSSE2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK REGAL2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK VERANO2015, 2016, 2017
CADILLAC ATS2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023, 2024
CADILLAC CT52020, 2021, 2022, 2023, 2024
CADILLAC CT62015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ELR2015, 2016, 2017
CADILLAC ESCALADE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC LYRIQ2023, 2024
CADILLAC SRX2015, 2016
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023, 2024
CADILLAC XT52015 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC XT62020, 2021, 2022, 2023, 2024
CADILLAC XTS2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CADILLAC redundant LYRIQ2024
CHEVROLET 35002015
CHEVROLET 35002016
CHEVROLET 35002017 to 2019
CHEVROLET 35002020
CHEVROLET 35002021
CHEVROLET 35002022
CHEVROLET 3500HD2024
CHEVROLET 45002016
CHEVROLET 45002017 to 2019
CHEVROLET 45002020
CHEVROLET 45002022
CHEVROLET 4500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 4500XD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 5500XD2018, 2019, 2020, 2021, 2022
CHEVROLET 65002019
CHEVROLET 6500HD2019 to 2023
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET BLAZER EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EV2024
CHEVROLET C35002018
CHEVROLET CAMARO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CAPRICE2015 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2015 to 2017
CHEVROLET CAPTIVA2015 to 2018
CHEVROLET CHEVEROLET SS2015 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CORVETTE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CRUZE2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET EQUINOX EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 25002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G45002018
CHEVROLET IMPALA2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 35002016 to 2019
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET MALIBU2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET N3002015 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO LT2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SS2018
CHEVROLET SUBURBAN2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET SUBURBAN 15002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TAHOE POLICE PURSUIT2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023, 2024
CHEVROLET TRAVERSE2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TRAX2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET VOLT2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC 3500HD2024
GMC ACADIA2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC G35002017 to 2018
GMC HUMMER EV PICKUP2022, 2023, 2024
GMC HUMMER EV SUV2024
GMC SAVANA2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC SAVANA 15002015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
24V5750002024-08-01. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20221602022-03-31. Accessories
20214092021-07-01. Label
21V4970002021-07-01. EQUIPMENT:OTHER:LABELS
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20213652021-06-10. Accessories
21V4400002021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
20211512021-03-15. Label
20V2950002020-05-21. EQUIPMENT:OTHER:LABELS; TIRES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0962024-05-08. Service bulletin. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built-in Radio.
24-NA-0772024-05-02. Service bulletin. This informational bulletin provides steps to install a Front License Plate bracket.
24-NA-0582024-05-02. Service bulletin. This service bulletin provides a service procedure to correct a customer concern of the Malfunction Indicator Lamp (MIL) Illuminated - DTC P062F, P040B, P041B, P0422, P060C, P062B, P1428, P142A, P20EE, P20FE, P22F9, P244A, and/or P244B Set.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
18-NA-1802024-05-01. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
N2424371202024-04-30. Service bulletin. Customer Satisfaction Program - Certain vehicles may not contain the hardware necessary to support Bluetooth connectivity or Wi-Fi hotspot capability. Dealers will provide the customer with a reimbursement check in the amount of $60.00 (USD), $60.00 (CAD).
24-NA-0702024-04-27. Service bulletin. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
24-NA-0692024-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000_57.
21-NA-1552024-04-23. Service bulletin. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.