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Service bulletin A9123322071693_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243972
Published by NHTSA2023-11-06
Manufacturer's numberA9123322071693_1
Manufacturer's date2023-10-09
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA's summary

This Pending Service Solution requests that the technician create a Pending Service Solution in instances where the bluetooth is inop/grayed out, connect features are inoperable, and an antenna malfunction and/or SOS malfunction is stored.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A42023
AUDI A4 ALLROAD2023
AUDI A52023
AUDI A5 CABRIOLET2023
AUDI A62023
AUDI A6 ALLROAD2023
AUDI A72023
AUDI A82023
AUDI E-TRON2023
AUDI E-TRON GT2023
AUDI E-TRON SPORTBACK2023 (the catalog's model; the bulletin names a series or trim of it)
AUDI Q52023
AUDI Q5 PHEV2023
AUDI RS 52023
AUDI RS 6 AVANT2023
AUDI RS 72023
AUDI RS E-TRON GT2023
AUDI S42023
AUDI S52023
AUDI S5 CABRIOLET2023
AUDI S62023
AUDI S72023
AUDI S82023
AUDI SQ52023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124022062466_52024-05-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
Audi-A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S7-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S6-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S62024-04-22. Service bulletin. Audi Delivery Guidelines.
SM 22-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 19-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.