# Service bulletin 20\-NA\-051

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243748
- Published by NHTSA: 2023\-10\-10
- Manufacturer's number: 20\-NA\-051
- Manufacturer's date: 2023\-09\-15
- NHTSA component: EQUIPMENT

## NHTSA's summary

This informational bulletin provides information on the Low Cab Forward trucks and the Alpine Radio Exchange Program.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243748-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243748-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 CHEVROLET 3500
- 2017 to 2019 CHEVROLET 3500
- 2020 CHEVROLET 3500
- 2021 CHEVROLET 3500
- 2022 CHEVROLET 3500
- 2016 CHEVROLET 4500
- 2017 to 2019 CHEVROLET 4500
- 2020 CHEVROLET 4500
- 2022 CHEVROLET 4500
- 2017 to 2023 CHEVROLET 4500HD
- 2017 to 2022 CHEVROLET 4500XD
- 2017 to 2023 CHEVROLET 5500HD
- 2018 to 2022 CHEVROLET 5500XD
- 2019 to 2023 CHEVROLET 6500HD
- 2018 CHEVROLET C3500
- 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500
- 2018 CHEVROLET LOW CAB FORWARD 6500

## Recalls for the same vehicles and component

- [22V874000](/recalls/nhtsa/22V874000.md), 2022-11-23: EQUIPMENT

## Other bulletins for the same vehicles and component

- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- [23\-NA\-189](/bulletins/10250278.md), 2024-02-14, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic \(voltage patterns\) to aid Technical Assistance \(TAC\) and Field Service Engineers \(FSEs\) in diagnosing electrical issues present on network communication circuits.
- [23\-NA\-055](/bulletins/10250276.md), 2024-02-14, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the EL\-52800 Diagnostic \& Charge Battery Station \(DCBS\) – FAQs.

JSON: [/v1/bulletins/10243748](/v1/bulletins/10243748)

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