# Service bulletin PC987 2023 Rogue

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243711
- Published by NHTSA: 2023\-10\-06
- Manufacturer's number: PC987 2023 Rogue
- Manufacturer's date: 2023\-09\-15
- NHTSA component: SEATS

## NHTSA's summary

Seat Frame Weld \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023\-2024 Pathfinder vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8\-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC987 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. \*\*\*\*\* Dealer Responsibility \*\*\*\*\* It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243711-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243711-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2023 to 2024 NISSAN PATHFINDER
- 2023 NISSAN ROGUE

## Recalls for the same vehicles and component

- [2024148](/recalls/tc/2024148.md), 2024-03-05: Seats And Restraints
- [2024135](/recalls/tc/2024135.md), 2024-02-28: Seats And Restraints
- [2023307](/recalls/tc/2023307.md), 2023-05-26: Seats And Restraints
- [2023223](/recalls/tc/2023223.md), 2023-04-14: Seats And Restraints
- [23V268000](/recalls/nhtsa/23V268000.md), 2023-04-13: SEATS:CRITICAL FASTENERS

## Other bulletins for the same vehicles and component

- [NTB23\-033A](/bulletins/11005298.md), 2024-07-29, Service bulletin: SEATS. VOLUNTARY SAFETY RECALL CAMPAIGN 2022\-2023 PATHFINDER AND 2021\-2023 ROGUE; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2022\-2023 Pathfinder and 2021\-2023 Rogue vehicles to inspect, and if necessary, replace the Driver’s Seat Rail. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC966 and PC980 to this campaign. The applicable number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems \(DBS\) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- [NTB23\-033](/bulletins/11005297.md), 2024-07-29, Service bulletin: SEATS. REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 8, 2023 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning July 30, 2024 • Parts on order in DBS will be fulfilled
- [NTB19\-071C](/bulletins/10234044.md), 2023-04-10, Service bulletin: SEATS; AIR BAGS. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10243711](/v1/bulletins/10243711)

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