# Service bulletin 16\-009\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243548
- Published by NHTSA: 2023\-10\-05
- Manufacturer's number: 16\-009\-23
- Manufacturer's date: 2023\-09\-20
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update \(Version 7000C0A\-NA11\_10010\). NOTE: iPod, iPhone, and Apple CarPlayTM are registered trademarks of Apple Inc. Android and Android AutoTM are registered trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. \(Ver. 7000C0A\-NA11\_10010\) fixes these software errors \(bugs\): The active driving display may not show the navigation information when a navigation route has been set. The center display may not show the distance to the next crossing or direction etc., when a navigation route has been set. They are to be shown in the upper left or right\-side area of the center display. \(Ver. 7000C0A\-NA11\_10008\) fixes these software errors \(bugs\): An incorrect screen may be displayed when communication restriction mode is set while the Driver Personalization System is displaying the authentication result. An incorrect screen may be displayed when connecting to Android Auto.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243548-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243548-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2024 MAZDA CX\-90

## Other bulletins for the same vehicles and component

- [SA\-007\-24a](/bulletins/10254185.md), 2024-05-04, Service bulletin: SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support \(SBS\) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
- [SA\-020\-24a](/bulletins/10254094.md), 2024-05-03, Service bulletin: FORWARD COLLISION AVOIDANCE; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; LANE DEPARTURE; ELECTRICAL SYSTEM. The CX\-70 and CX\-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
- [SA\-019\-24a](/bulletins/10254093.md), 2024-05-03, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may experience a vehicle no start \(no "Ready\-ON"\) due to the 12V battery discharged or the High Voltage \(HV\) battery discharged. This may be caused by: Ignition left ON when exiting the vehicle \(exiting the vehicle during "Ready\-On"\). Door/liftgate opened multiple times without ignition "Ready\-ON" or driving vehicle. Installation of aftermarket electronic devices. To minimize the battery drain concern, ensure that the vehicle shift selector is in Park when exiting and verify the ignition is turned OFF when exiting. NOTE: If multiple door/liftgate opening without "Ready\-ON', drive vehicle to charge 12V battery.
- [SA\-017\-24](/bulletins/10252509.md), 2024-04-03, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
- [SA\-020\-24](/bulletins/10252379.md), 2024-04-02, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; POWER TRAIN. CX\-70 and CX\-90 service cautions for new and revised features. The CX\-70 and CX\-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
- [SA\-009\-24a](/bulletins/10251391.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
- [SA\-009\-24](/bulletins/10251390.md), 2024-03-06, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
- [SA\-006\-24](/bulletins/10251373.md), 2024-03-06, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
- [09\-011\-24](/bulletins/10251303.md), 2024-03-05, Service bulletin: EQUIPMENT. Some customers may complain that the cup holder lid does not open/close. This malfunction is caused by a fracture of the cup holder lid’s lock pin due to excessive force applied on the lid.
- [SA\-003\-24](/bulletins/10249547.md), 2024-02-02, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some customers with a PHEV CX\-90 may report a warning light or a reported issue of A/C malfunction. Upon inspection, the technician will discover that the vehicle has the P0531 diagnostic trouble code set.

JSON: [/v1/bulletins/10243548](/v1/bulletins/10243548)

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