# Service bulletin LI82.85\-P\-076866

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243311
- Published by NHTSA: 2023\-10\-02
- Manufacturer's number: LI82.85\-P\-076866
- Manufacturer's date: 2023\-09\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunctional and cannot be started or operated. Transport mode was unable to be completely deactivated. The rear seat unit is still in transport mode. Perform activation and subsequently deactivate the transport mode. Update the A26/17 \- MBUX multimedia system \(Head unit\) to current software release.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243311-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243311-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2024 MERCEDES\-BENZ AMG EQS
- 2022 to 2023 MERCEDES\-BENZ AMG EQS 53
- 2021 MERCEDES\-BENZ AMG S63
- 2022 MERCEDES\-BENZ EQS 450
- 2022 to 2023 MERCEDES\-BENZ EQS 450\+
- 2022 to 2023 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ EQS450
- 2023 MERCEDES\-BENZ EQS450\+
- 2023 MERCEDES\-BENZ EQS580
- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2024 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 560
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2024 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2024 MERCEDES\-BENZ S 580 E 4MATIC
- 2023 MERCEDES\-BENZ redundant EQS 450
- 2021 MERCEDES\-MAYBACH S 560
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2023 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 to 2024 MERCEDES\-MAYBACH S 680
- 2022 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/10243311](/v1/bulletins/10243311)

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