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Service bulletin LI82.85-P-076866

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243311
Published by NHTSA2023-10-02
Manufacturer's numberLI82.85-P-076866
Manufacturer's date2023-09-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunctional and cannot be started or operated. Transport mode was unable to be completely deactivated. The rear seat unit is still in transport mode. Perform activation and subsequently deactivate the transport mode. Update the A26/17 - MBUX multimedia system (Head unit) to current software release.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG EQS 532022 to 2023
MERCEDES-BENZ AMG S632021
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450+2022 to 2023
MERCEDES-BENZ EQS 5802022 to 2023
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ redundant EQS 4502023
MERCEDES-MAYBACH S 5602021
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2023
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.