# Service bulletin 93120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243209
- Published by NHTSA: 2023\-10\-02
- Manufacturer's number: 93120
- Manufacturer's date: 2023\-08\-30
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243209-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243209-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2014 to 2020 ALFA ROMEO 4C
- 2017 to 2024 ALFA ROMEO GIULIA
- 2017 ALFA ROMEO STELVIO
- 2018 to 2024 ALFA ROMEO STELVIO
- 2023 ALFA ROMEO TONALE
- 2024 ALFA ROMEO TONALE PHEV
- 2013 to 2017 CHRYSLER 200
- 2018 CHRYSLER 200
- 2013 to 2023 CHRYSLER 300
- 2020 to 2021 CHRYSLER 300 AWD
- 2013 to 2017 CHRYSLER 300C
- 2013 CHRYSLER GRAND VOYAGER
- 2015 to 2016 CHRYSLER GRAND VOYAGER
- 2016 CHRYSLER PACIFICA
- 2017 to 2024 CHRYSLER PACIFICA
- 2017 to 2022 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2013 CHRYSLER SEBRING
- 2013 to 2016 CHRYSLER TOWN AND COUNTRY
- 2017 to 2018 CHRYSLER TOWN AND COUNTRY
- 2013 CHRYSLER VOYAGER
- 2020 to 2024 CHRYSLER VOYAGER
- 2013 to 2014 DODGE AVENGER
- 2015 to 2016 DODGE AVENGER
- 2013 to 2020 DODGE CARAVAN
- 2013 to 2023 DODGE CHALLENGER
- 2013 to 2023 DODGE CHARGER
- 2013 to 2014 DODGE CHARGER POLICE
- 2013 to 2016 DODGE DART
- 2013 to 2023 DODGE DURANGO
- 2023 DODGE DURANGO1
- 2013 to 2020 DODGE GRAND CARAVAN
- 2024 DODGE GRAND CARAVAN
- 2023 to 2024 DODGE HORNET
- 2013 to 2022 DODGE JOURNEY
- 2013 to 2015 DODGE VIPER
- 2016 to 2017 DODGE VIPER COUPE
- 2017 to 2020 FIAT 124 SPIDER
- 2013 to 2019 FIAT 500
- 2020 FIAT 500
- 2013 to 2017 FIAT 500E
- 2014 to 2016 FIAT 500L
- 2016 to 2023 FIAT 500X
- 2017 to 2019 FIAT SPIDER
- 2014 to 2023 JEEP CHEROKEE
- 2024 JEEP CHEROKEE
- 2022 to 2024 JEEP COMMANDER
- 2013 to 2024 JEEP COMPASS
- 2019 JEEP GLADIATOR
- 2020 to 2024 JEEP GLADIATOR
- 2013 to 2024 JEEP GRAND CHEROKEE
- 2021 JEEP GRAND WAGONEER
- 2022 to 2024 JEEP GRAND WAGONEER
- 2013 to 2018 JEEP PATRIOT
- 2015 to 2023 JEEP RENEGADE
- 2024 JEEP RENEGADE
- 2022 to 2024 JEEP WAGONEER
- 2013 to 2024 JEEP WRANGLER
- 2021 JEEP WRANGLER 4XE
- 2013 to 2024 RAM 1500
- 2013 to 2024 RAM 2500
- 2013 to 2024 RAM 3500
- 2013 to 2024 RAM 4500
- 2013 to 2024 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2023 RAM PROMASTER
- 2021 RAM PROMASTER 1500
- 2023 RAM PROMASTER 1500
- 2020 RAM PROMASTER 2500
- 2023 RAM PROMASTER 2500
- 2023 RAM PROMASTER 3500
- 2015 to 2021 RAM PROMASTER CITY
- 2013 to 2016 SRT VIPER

## Recalls for the same vehicles and component

- [2026433](/recalls/tc/2026433.md), 2026-09-10: Accessories
- [26V296000](/recalls/nhtsa/26V296000.md), 2026-05-11: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
- [25V877000](/recalls/nhtsa/25V877000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V471000](/recalls/nhtsa/25V471000.md), 2025-07-17: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V388000](/recalls/nhtsa/25V388000.md), 2025-06-12: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V083000](/recalls/nhtsa/25V083000.md), 2025-02-13: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
- [2024548](/recalls/tc/2024548.md), 2024-08-15: Label
- [23V336000](/recalls/nhtsa/23V336000.md), 2023-05-11: EQUIPMENT:OTHER:LABELS
- [2022006](/recalls/tc/2022006.md), 2022-01-13: Label

## Other bulletins for the same vehicles and component

- [1800824](/bulletins/10251873.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected.P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power
- [1800724](/bulletins/10251872.md), 2024-03-18, Service bulletin: POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); BACK OVER PREVENTION; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; EQUIPMENT; FUEL SYSTEM, DIESEL; PARKING BRAKE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected. P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance.
- [0802324](/bulletins/10251856.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL. Battery No Start, Jump Start, Tow\-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow\-in. ? Engine Stop Start \(ESS\) is inoperable.
- [0800624A](/bulletins/10251848.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Navigation \(NAV\) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update \(MOTA\). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [0801824](/bulletins/10251843.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the ITM with the latest available software.
- [0801224](/bulletins/10251833.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL. Flash: Battery Pack Control Module \(BPCM\) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P0AA4\-00 \- Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1\-00 \- Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
- [0800724](/bulletins/10251826.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank Phone widget displayed. ? Radio freeze after reverse event \(Rearview Camera \(RVC\) Functions Normally\). ? Blank hybrid screen. ? Screen off at start up \(RVC Functions Normally\). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation \(Privacy Mode Off\). ? Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen \(RVC functions normally\). ? Rear seat reminder alert unavailable. ? Wi\-Fi software update pop\-up is being triggered in non\-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin January 22, 2024.
- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed

JSON: [/v1/bulletins/10243209](/v1/bulletins/10243209)

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