# Service bulletin 9100202

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10243098
- Published by NHTSA: 2023\-10\-02
- Manufacturer's number: 9100202
- Manufacturer's date: 2023\-08\-17
- NHTSA component: POWER TRAIN

## NHTSA's summary

PUMP ASSY AND REACTION SHAFT 2023 DJ \& D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243098-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10243098-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Trouble codes named

P0868, P0944

## Vehicles listed

- 2023 RAM 2500
- 2023 RAM 3500

## Recalls for the same vehicles and component

- [2026225](/recalls/tc/2026225.md), 2026-05-07: Powertrain
- [26V288000](/recalls/nhtsa/26V288000.md), 2026-05-07: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2024325](/recalls/tc/2024325.md), 2024-06-06: Powertrain
- [24V413000](/recalls/nhtsa/24V413000.md), 2024-06-06: POWER TRAIN:MANUAL TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION
- [2022644](/recalls/tc/2022644.md), 2022-11-10: Powertrain
- [22V835000](/recalls/nhtsa/22V835000.md), 2022-11-10: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [9100841 Rev 1](/bulletins/11034380.md), 2026-07-02, Service bulletin: POWER TRAIN. If customer concern diagnosis leads to suspect u\-joint issue with the prop shaft, u\-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
- [9100841](/bulletins/11034338.md), 2026-07-02, Service bulletin: POWER TRAIN. HD Front and Rear Prop Shafts Increase U\-Joint Usage If customer concern diagnosis leads to suspect u\-joint issue or failure with the prop shaft, u\-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
- [21\-039\-26](/bulletins/11032827.md), 2026-05-20, Service bulletin: POWER TRAIN. Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0731\-00 \- Gear 1 Shift Incorrect Ratio \(This DTC will set during a key cycle and shifting into Drive\). Customers must also comment on the following: ● The transmission will not shift into or out of 1st \- 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub\-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure
- [21\-039\-26](/bulletins/11032650.md), 2026-05-13, Service bulletin: POWER TRAIN. Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0731\-00 \- Gear 1 Shift Incorrect Ratio \(This DTC will set during a key cycle and shifting into Drive\). Customers must also comment on the following: ● The transmission will not shift into or out of 1st \- 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub\-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure
- [S2621000003 REV.A](/bulletins/11030138.md), 2026-03-18, Service bulletin: POWER TRAIN. The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75\-PHEV, 8HP75\-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
- [S2516000001](/bulletins/11024577.md), 2025-10-29, Service bulletin: POWER TRAIN. Driveline Vibration. Prop Shaft Diagnostic Information.
- [9100642](/bulletins/11021844.md), 2025-08-13, Service bulletin: POWER TRAIN. When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case \#S2508000062 prior to replacement of Transfer Case shift motor.
- [S2508000062](/bulletins/11021576.md), 2025-08-06, Service bulletin: POWER TRAIN. Unresponsive 4WD Shifter, Service 4WD Light Illuminated. ABS And/Or Traction Control Lights May Also Be On
- [S2503000003](/bulletins/11018615.md), 2025-05-28, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Rear Axle Locker Inoperative, Service Axle Locker Message Displayed. Discussion: Some customers may experience a, inop rear axle locker, and Service Axle Locker message. After further investigation, the technician may not find any diagnostic trouble codes \(DTCs\) set. However, intermittently, they may find the following DTCs set in the Drivetrain Control Module \(DTCM\). • C141C\-11 Rear Differential Control Circuit Short To Ground. • C141C\-13 Rear Differential Control Circuit Open. If the technician is working on a vehicle with the above condition, please perform the repair procedure below. Repair Procedure: 1. Remove the rear differential cover. 2. Inspect the e\-locker actuator wiring harness for damage due to contact with the differential.
- [03\-001\-25 REV. A](/bulletins/11014369.md), 2025-02-19, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER. "Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft."

JSON: [/v1/bulletins/10243098](/v1/bulletins/10243098)

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