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Service bulletin 17-NA-281

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242934
Published by NHTSA2023-09-29
Manufacturer's number17-NA-281
Manufacturer's date2023-09-06
NHTSA componentPOWER TRAIN

NHTSA's summary

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK ENCORE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023 to 2024
BUICK ENVISION2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET CAPTIVA2010 to 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TRAX2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN VUE2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V8390002024-11-07. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
20231422023-03-16. Powertrain
23V1720002023-03-16. POWER TRAIN:AUTOMATIC TRANSMISSION
23V0430002023-02-02. POWER TRAIN:DRIVELINE:DRIVESHAFT
23V0420002023-02-02. POWER TRAIN:DRIVELINE:DRIVESHAFT
21V8170002021-10-18. POWER TRAIN:AUTOMATIC TRANSMISSION
20205202020-10-29. Powertrain
20V6680002020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION
17V5160002017-08-22. POWER TRAIN:DRIVELINE:DRIVESHAFT
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N252502890-012026-08-20. Service campaign. Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module.
N242471460-012026-08-20. Service campaign. Certain vehicles may have been built with an Electric Drive Unit mounting bolt that is too long, causing damage to the Drive Unit case. Dealers will inspect and replace the Electrical Drive Unit if necessary.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0012025-04-14. Service bulletin. This service bulletin provides repair information to correct a customer concern of a transmission fluid leak.
25-NA-0012025-03-14. Service bulletin. This service bulletin provides repair information to correct a customer concern of a transmission fluid leak.
24-NA-2322025-03-14. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Metallic Noise from Rear Differential on Acceleration.
PIP5981D2025-03-02. Service bulletin. This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIP5966A2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
PIP5966A2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
25-NA-0012025-02-27. Service bulletin. This service bulletin provides repair information to correct a customer concern of a transmission fluid leak.