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Service bulletin BTI&09192023901

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242864
Published by NHTSA2023-09-26
Manufacturer's numberBTI&09192023901
Manufacturer's date2023-09-19
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
ACURA RDX2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B230662026-02-06. Over-the-air update. Over the Air System Update - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which adds new functionality. Information about the various software releases can be found in this document.
B24-0582025-01-13. Service bulletin. Service Bulletin - Under certain circumstances when reversing near a chain-link fence or highly reflective surfaces, a parking and back-up sensor system abnormal message may be displayed in the multi-information display (MID).
B24-0452025-01-13. Service bulletin. Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.
ONL6M3091720242024-09-26. Other. Owner Notification Letter - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.
B24-0452024-08-02. Service bulletin. Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the media-oriented system transport (MOST) bus network which can potentially affect the audio sound quality.
BBOM073020249022024-08-02. Other. Dealer Message - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the Media Oriented System Transport (MOST) bus network which can potentially affect the audio sound quality.
B24-0042024-02-03. Service bulletin. Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system due to a a loose connection in the MOST bus network. You may also see a Network Loss message.
BTI&112720239022023-12-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&110320239052023-11-16. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&101820239012023-10-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.