Service bulletin 0804223

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10242837
Published by NHTSA	2023-09-25
Manufacturer's number	0804223
Manufacturer's date	2023-07-29
NHTSA component	BACK OVER PREVENTION; ELECTRICAL SYSTEM; AIR BAGS; FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; EXTERIOR LIGHTING

NHTSA's summary

Forward Facing Camera Module (FFCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C008E-00 - ECU Internal Performance.** ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic head lamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. 3? ?Lane assist not available?message on the IPC. This bulletin involves replacing the FFCM if required.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Driver assistance, Electrical system, Lighting, Backup camera

Trouble codes named

B1006, C008E

Vehicles listed
JEEP COMMANDER	2022 to 2023
JEEP COMPASS	2022, 2023
JEEP RENEGADE	2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V436000	2024-06-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-239-25	2025-08-13. Service bulletin. NOTE: Not applicable to vehicles built for US Market. Rear View Camera Inoperable Customers may experience the following: ● Rearview camera is inoperable, or shows a blue screen. This bulletin involves replacing the rearview camera main harness.
08-147-24 REV. A	2024-08-13. Service bulletin. "Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● False front park assist warning when no obstacle present in front of vehicle. This bulletin involves reprogramming the PAM with the latest software available."
08-147-24	2024-07-02. Service bulletin. "Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● False front park assist warning when no obstacle present in front of vehicle. This bulletin involves reprogramming the PAM with the latest software available."
0802124	2024-03-18. Service bulletin. Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version The customer may experience one or more of the following: ? Blank Screen (Rearview Camera (RVC) functions as normal). ? Tune knob does not move the scroll bar in Device Manager's phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXM® to wireless without user's input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXM® presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.
0806423	2024-01-02. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
0806523	2024-01-02. Service bulletin. Radio USB Software Update S26.17 The customer may describe one of more of the following: ? Voice Recognition (VR) inoperative. ? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ?Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to S26.17.
0804223	2024-01-02. Service bulletin. Forward Facing Camera Module (FFCM) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic headlamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. ? ?Lane assist not available? message on the IPC. This bulletin involves replacing the FFCM if required.
0800223	2024-01-02. Service bulletin. Radio Over The Air R17.98 or R17.99 Updating to 26.17 Software Version ? Voice Recognition (VR) inoperative. ? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R17.98 or R17.99 to R26.17. NOTE: **Vehicles currently at radio
S2108000015	2024-01-02. Service bulletin. Uconnect Box Require Service Message
2310523	2023-12-18. Service bulletin. Windshield Wiper Rattle Noise Customers may experience the following: ? Rattle noise when the windshield wipers are active. This bulletin involves inspecting and, if necessary, replacing one or both the front wiper arms and wiper blades.