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Service bulletin 0817723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242815
Published by NHTSA2023-09-25
Manufacturer's number0817723
Manufacturer's date2023-07-19
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
RAM 15002022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1138552026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1138542026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
08-291-262026-07-29. Service bulletin. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
08-288-262026-07-29. Service bulletin. Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested.
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
08-270-262026-07-18. Service bulletin. Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted.
08-269-262026-07-18. Service bulletin. R1L/R1H Trailer Brake Setting In Radio Cannot Be Changed Customers may experience the following: SYMPTOM: ● Trailer brake setting in radio cannot be changed.
08-268-262026-07-18. Service bulletin. SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.