Service bulletin 0817423
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10242809 |
| Published by NHTSA | 2023-09-25 |
| Manufacturer's number | 0817423 |
| Manufacturer's date | 2023-07-15 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.27i to 4.36.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| DODGE DURANGO | 2021, 2022 |
|---|---|
| DODGE DURANGO1 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 9100900 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
|---|---|
| 113803 | 2026-08-13. Service bulletin. HOSE AND TUBE - HEATER SUPPLY AND RETURN |
| 08-294-26 | 2026-07-29. Service bulletin. Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module. |
| S2508000025 REV. B | 2026-07-08. Service bulletin. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) |
| 113153 | 2026-07-08. Service bulletin. THERMOSTAT – NONE. |
| 113152 | 2026-07-08. Service bulletin. THERMOSTAT – NONE. |
| 08-256-26 | 2026-07-08. Service bulletin. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times. |
| S2508000025 REV.A | 2026-07-02. Service bulletin. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) |
| S2623000041 REV.A | 2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A |
| S268A000014 | 2026-07-02. Service bulletin. Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode |