# Service bulletin 0816123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10242785
- Published by NHTSA: 2023\-09\-25
- Manufacturer's number: 0816123
- Manufacturer's date: 2023\-07\-07
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

Missing Second Media Remote The vehicle is missing the second media remote. This bulletin involves placing the missing media remote in the vehicle, and informing customer that the second remote is in the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242785-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242785-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2023 JEEP GRAND WAGONEER
- 2023 JEEP WAGONEER

## Recalls for the same vehicles and component

- [2026433](/recalls/tc/2026433.md), 2026-09-10: Accessories

## Other bulletins for the same vehicles and component

- [0800624A](/bulletins/10251848.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Navigation \(NAV\) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update \(MOTA\). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
- [9100287](/bulletins/10251767.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL. Thermostat Assy For 2022\-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
- [9100203](/bulletins/10251764.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen
- [0804623B](/bulletins/10248932.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 \- Implausible Data Received Set. Radio reset \(Rearview camera functions normally\). Voice Recognition \(VR\) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning \(Lat/Long\) inoperable. Surround View Camera inoperable \(Rearview camera functions normally\). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze \(Rearview camera functions normally\). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay® is connected. Changed to unselected audio source. Setting preferences not save
- [0804623](/bulletins/10248924.md), 2024-01-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 \- Implausible Data Received Set. Radio reset \(Rearview camera functions normally\). Voice Recognition \(VR\) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning \(Lat/Long\) inoperable. Surround View Camera inoperable \(Rearview camera functions normally\). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster \(IPC\). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze \(Rearview camera functions normally\). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.
- [S238A000058](/bulletins/10248903.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Radio Navigation Displays Message ?No Maps Available?
- [S238A000055](/bulletins/10248872.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Audio Muted During A CarPlay Or Android Auto Phone Call
- [S238A000053](/bulletins/10248864.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Subwoofer Buzz, Rattle, Noisy Or Loose
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [0821623A](/bulletins/10248593.md), 2024-01-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Email to Warranty Area Managers for a Warranty Bulletin D\-23\-18 applicable to 28 select dealers only regarding this and use of TSB 08\-216\-23

JSON: [/v1/bulletins/10242785](/v1/bulletins/10242785)

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