# Service bulletin S238A000034

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10242752
- Published by NHTSA: 2023\-09\-25
- Manufacturer's number: S238A000034
- Manufacturer's date: 2023\-07\-15
- NHTSA component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

## NHTSA's summary

USB Hub In\-Operable

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242752-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242752-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Wiring and fuses

## Vehicles listed

- 2021 to 2023 CHRYSLER 300
- 2021 to 2023 CHRYSLER PACIFICA
- 2021 to 2023 CHRYSLER VOYAGER
- 2021 to 2023 DODGE CHALLENGER
- 2021 to 2023 DODGE CHARGER
- 2021 to 2022 DODGE DURANGO
- 2023 DODGE DURANGO1
- 2021 to 2023 JEEP CHEROKEE
- 2021 to 2023 JEEP COMPASS
- 2021 to 2023 JEEP GLADIATOR
- 2021 to 2023 JEEP GRAND CHEROKEE
- 2022 to 2023 JEEP GRAND WAGONEER
- 2022 to 2023 JEEP WAGONEER
- 2021 to 2023 JEEP WRANGLER
- 2021 to 2023 RAM 1500
- 2021 to 2023 RAM 2500
- 2021 to 2023 RAM 3500
- 2021 to 2023 RAM 4500
- 2021 to 2023 RAM 5500
- 2021 to 2023 RAM PROMASTER

## Recalls for the same vehicles and component

- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [23V060000](/recalls/nhtsa/23V060000.md), 2023-02-09: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
- [23V010000](/recalls/nhtsa/23V010000.md), 2023-01-17: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER
- [21V798000](/recalls/nhtsa/21V798000.md), 2021-10-14: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

## Other bulletins for the same vehicles and component

- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [S2308000126](/bulletins/10247436.md), 2023-12-18, Service bulletin: ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM. Check Engine Light \(CEL\) P257F, P152E, or P0073
- [S2308000114](/bulletins/10244394.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM. Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100209](/bulletins/10244341.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING:POSITION/LIMIT SENSOR/SWITCH; ELECTRICAL SYSTEM. Switch\-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1\) Remove the switch 2\) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
- [S2323000067](/bulletins/10243173.md), 2023-10-02, Service bulletin: STRUCTURE:INTERIOR PANELS:DOOR; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM:WIRING; EQUIPMENT:ELECTRICAL. Buzz Squeak Rattle \(BSR\) In The Door When Playing Music.
- [S2308000074](/bulletins/10241012.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM:WIRING; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM. Central ADAS Decision Module \(CADM\), Advanced Driver Assist System \(ADAS\), Lane Assist Inoperative, Service Active Lane Management Message
- [S2308000068](/bulletins/10240034.md), 2023-07-31, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Front Inverter Outlet and Rear Center Console Power
- [0810523](/bulletins/10239929.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen \(Rear view camera is not affected and will still function normally\). ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing \(North America Only\). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is
- [0809723](/bulletins/10236923.md), 2023-05-30, Service bulletin: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:WIRING:POSITION/LIMIT SENSOR/SWITCH; LANE DEPARTURE. Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code \(DTC\): ? P152E \- Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.

JSON: [/v1/bulletins/10242752](/v1/bulletins/10242752)

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