# Service bulletin 9100194

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10242715
- Published by NHTSA: 2023\-09\-25
- Manufacturer's number: 9100194
- Manufacturer's date: 2023\-07\-24
- NHTSA component: STEERING

## NHTSA's summary

EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes \(DTCs\), U0001 \& U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242715-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242715-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Trouble codes named

U0001, U0002

## Vehicles listed

- 2023 to 2024 RAM 1500

## Recalls for the same vehicles and component

- [24V729000](/recalls/nhtsa/24V729000.md), 2024-10-01: EXTERIOR LIGHTING:TURN SIGNAL; STEERING:STEERING CONTROL MODULE
- [24V199000](/recalls/nhtsa/24V199000.md), 2024-03-14: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
- [23V799000](/recalls/nhtsa/23V799000.md), 2023-11-28: STEERING:STEERING CONTROL MODULE; EXTERIOR LIGHTING

## Other bulletins for the same vehicles and component

- [S2519000009](/bulletins/11023622.md), 2025-10-02, Service bulletin: ELECTRICAL SYSTEM; STEERING. Diagnostic Trouble Code \(DTC\) C221F\-00, C2223\-00, C221C\-00, C0051\-54 Present After Electric Power Steering \(EPS\) Replacement.
- [S2519000006](/bulletins/11020847.md), 2025-07-23, Service bulletin: ELECTRICAL SYSTEM; STEERING. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering \(EPS\) Units.
- [9100487](/bulletins/11012866.md), 2025-01-15, Service bulletin: STEERING. MODULE Steering Control Before replacing the steering column control module \(SCCM\) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.\- Refer to service library procedure and follow diagnosis steps. 2.\- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.\- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.\- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.
- [9100362](/bulletins/11003786.md), 2024-07-08, Service bulletin: ELECTRICAL SYSTEM; STEERING. MODULE Steering Control Before replacing the steering column control module \(SCCM\), please follow these steps: 1.\- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.\- Pull the SCCM fuse for 60 sec and then reinstall it. 3.\- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- [9100354](/bulletins/11001374.md), 2024-06-10, Service bulletin: VISIBILITY/WIPER; STEERING; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM. SWITCH Multifunction Before replacing the steering column control module \(SCCM\), please follow these steps: 1.\- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.\- Review the SCCM for any physical issue \(Autolock, clockspring damaged\) 3.\- Pull the SCCM fuse for 60 sec and then reinstall it. 3.\- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- [97960](/bulletins/11000170.md), 2024-05-16, Other: STEERING. MODULE \- STEERING CONTROL
- [S2319000008](/bulletins/10248558.md), 2024-01-08, Service bulletin: STEERING. Clicking Noise From Steering Column While Turning Steering Wheel.
- [0805123A](/bulletins/10248027.md), 2024-01-02, Service bulletin: PARKING BRAKE; POWER TRAIN; STEERING; AIR BAGS; WHEELS; SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit \(129 Cluster Vehicles Only\). ? Suspension menu tile will be missing from vehicle settings list. ? Power side\-step setting is missing from ?Safety \& Driver Assistance? list. This bulletin involves performing a wiTECH routine.
- [0805123](/bulletins/10248023.md), 2024-01-02, Service bulletin: STEERING; PARKING BRAKE; SUSPENSION; WHEELS; AIR BAGS; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); POWER TRAIN. Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit \(129 Cluster Vehicles Only\). ? Suspension menu tile will be missing from vehicle settings list. ? Power side\-step setting is missing from ?Safety \& Driver Assistance? list. This bulletin involves performing a wiTECH routine.
- [0804423](/bulletins/10248019.md), 2024-01-02, Service bulletin: STEERING; TRAILER HITCHES; SERVICE BRAKES; BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? \*\*Blank screen \(Rear view camera is not affected and will still function normally\).\*\* ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition \(VR\) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.

JSON: [/v1/bulletins/10242715](/v1/bulletins/10242715)

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