# Service bulletin B310223

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10242690
- Published by NHTSA: 2023\-09\-25
- Manufacturer's number: B310223
- Manufacturer's date: 2023\-08\-01
- NHTSA component: STEERING; SUSPENSION

## NHTSA's summary

?Disturbing noises \(thump/pop\) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242690-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10242690-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Suspension

## Vehicles listed

- 2018 to 2023 BMW X3
- 2019 to 2023 BMW X4

## Recalls for the same vehicles and component

- [20V355000](/recalls/nhtsa/20V355000.md), 2020-06-15: STEERING:LINKAGES:TIE ROD ASSEMBLY
- [2019521](/recalls/tc/2019521.md), 2019-10-16: Steering
- [19V738000](/recalls/nhtsa/19V738000.md), 2019-10-16: STEERING:RACK AND PINION:PINION SHAFT
- [2019470](/recalls/tc/2019470.md), 2019-09-25: Steering
- [19V678000](/recalls/nhtsa/19V678000.md), 2019-09-25: SUSPENSION:FRONT; STEERING
- [2018297](/recalls/tc/2018297.md), 2018-06-07: Steering

## Other bulletins for the same vehicles and component

- [B310122](/bulletins/11027761.md), 2026-01-23, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots.
- [B660923](/bulletins/11009427.md), 2024-10-28, Service bulletin: STEERING. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
- [B310122](/bulletins/10252033.md), 2024-04-01, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.
- [B310124](/bulletins/10249016.md), 2024-02-01, Service bulletin: SUSPENSION. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
- [B660923](/bulletins/10242872.md), 2023-10-01, Service bulletin: LANE DEPARTURE; STEERING. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
- [SIB310223](/bulletins/10236223.md), 2023-05-15, Service bulletin: STEERING; WHEELS; STEERING:AUTOMATED/ADAPTIVE STEERING. Disturbing noises \(thump/pop\) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
- [B511722](/bulletins/10227551.md), 2022-12-12, Service bulletin: FORWARD COLLISION AVOIDANCE; VISIBILITY; LANE DEPARTURE; STEERING; ELECTRICAL SYSTEM. Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as\- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
- [SIB510522](/bulletins/10218413.md), 2022-08-22, Service bulletin: SUSPENSION; SUSPENSION:FRONT:MACPHERSON STRUT. BMW AG has issued a Delivery Stop \(effective March 28, 2022\) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre\-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
- [B661519](/bulletins/10211809.md), 2022-05-16, Service bulletin: EQUIPMENT; LANE DEPARTURE; STEERING. The steering intervention for Lane Departure Warning \(LDW\) is too strong \(severe\), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

JSON: [/v1/bulletins/10242690](/v1/bulletins/10242690)

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