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Service bulletin B280123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242689
Published by NHTSA2023-09-25
Manufacturer's numberB280123
Manufacturer's date2023-08-01
NHTSA componentPOWER TRAIN

NHTSA's summary

Check control message (790) "Emergency gearbox release activated" is displayed immediately after starting the engine.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
BMW X12023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B2801252026-02-02. Service bulletin. SITUATION A Check Control message (CCM) displays for “Transmission oil service required” (ID 2120). This warning will typically trigger based on one of the following that applies: From 60,000 miles (~95,000 km) to 78,000 miles (~125,000 km), or After six (6) years: The “six years” time interval is determined the production date of the vehicle. It is not based on the day/date of the first registration, or the completion date of the pre-delivery check (PDI). If the vehicle is driven more than approx. 1900 miles (~3,000 km) after the first CCM, then a secondmessage will be display for “Transmission fault!” (ID 368). Note: If this service appears to have prematurely displayed as due, please follow standard technical reporting procedures before proceeding.
B0631252025-06-02. Other. Inspection and Return - Output Drive Repair Kit
B2801232025-03-24. Service bulletin. Check control message (790) “Emergency gearbox release activated” is displayed immediately after starting the engine. This applies only to U11 equipped with the 7-speed M-DCT transmission.
B2801252025-02-24. Service bulletin. A Check Control message (CCM) displays for “Transmission oil service required” (ID 2120). This warning will trigger based on the following that applies: From 60,000 miles (~95,000 km) to 78,000 miles (~125,000 km), or After six (6) years: The “six years” time interval is determined the production date of the vehicle. It is notbased on the day/date of the first registration, or the completion date of the pre-delivery check (PDI). If the vehicle is driven more than approx. 1900 miles (~3,000 km) after the first CCM, then a secondmessage will be display for “Transmission fault!” (ID 368).
B0685242025-01-04. Other. Gear Box Return
B2802242024-12-31. Service campaign. Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box.
B2802242024-11-25. Service campaign. Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.
B2803242024-09-01. Service bulletin. There is a “rattling/clattering” noise from the engine compartment area. The noise is mostly perceptible when driving past a wall with the side window of the driver's door open(sound reflection). The noise complaint can occur in the following situations: Constant-speed driving on rough road surfaces: Speed range 5 - 11 mph, 1st or 2nd gear, accelerator pedal position: lower partial load range Uphill driving: Driving off forwards in 1st gear, uphill Driving off backwards (reverse gear), uphill Downhill driving: Driving off in 1st gear, downhill Driving off in reverse, downhill Stopping on a hill: Driving off in 1st gear, uphill driving, then stopping Driving off in 1st gear, downhill driving, then stopping Driving in reverse, uphill driving, then stopping Driving in reverse, downhill driving, then stopping Overrun (off throttle)/traction (engine brake) and traction/overrun transitions (throttle to off throttle,vice versa): Speed range5 - 11 mph, 1st or 2nd gear, accelerator pedal position: lower partial load range Speed range 0 to 2 mph, reverse gear, accelerator pedal position: lower partial load range Very slow speeds 0 –3 mph Driving off without pressing the accelerator pedal, with or without the brake applied: 0 to 3 mph Driving at a constant speed without pressing the accelerator pedal, with the brake applied: approx. 2mph Brake the vehicle to a full standstill
B2802242024-09-01. Service campaign. Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.
B2801242024-09-01. Service campaign. Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.