# Service bulletin SU5P1 Expedition

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241995
- Published by NHTSA: 2023\-09\-07
- Manufacturer's number: SU5P1 Expedition
- Manufacturer's date: 2023\-08\-18
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

Software Update 5 P1 for 2022\-2023 Expedition Vehicles is now available. Quality improvements include: \-Enables rear screen mirroring via vehicle wifi hotspot \-Minimize time customer cannot enter the vehicle during future inhibit updates.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241995-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241995-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2022 to 2023 FORD EXPEDITION

## Recalls for the same vehicles and component

- [25V315000](/recalls/nhtsa/25V315000.md), 2025-05-09: BACK OVER PREVENTION:SOFTWARE

## Other bulletins for the same vehicles and component

- [OTAPU0630\-PFMNFO](/bulletins/10251478.md), 2024-03-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update 23\-PU0630\-PFM\-NFO for 2023 MY EXPEDITION vehicles is now available. Quality Improvements include: \- Robustness action to Improve the Master Door Switch Pack loss of functionality.
- [SSM 52134](/bulletins/10247526.md), 2023-12-19, Service bulletin: BACK OVER PREVENTION. Various 2021\-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
- [SSM 52044](/bulletins/10245256.md), 2023-11-15, Service bulletin: SEATS; BACK OVER PREVENTION:SOFTWARE. Some 2022\-2023 Expedition vehicles, built on or before 31\-Aug\-2023, may exhibit an inoperative approach detection or power door unlock command power running board extended deployment auto timer feature \(delayed for 300 seconds without opening the door\) when Extended is selected in the center display screen for the power running board AUTO mode. This may be due to various software parameters in the driver front seat module \(DSM\). To correct the condition, download and run the Driver Front Seat Module \(DSM\) Configuration app using the latest level of the Ford Diagnosis and Repair System \(FDRS\). For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard \(SLTS\) Manual.
- [SU4P3 Expedition](/bulletins/10241994.md), 2023-09-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Software Update 4 P3 for 2022 Expedition Vehicles is now available. Quality improvements include: \-Various Apple Carplay quality improvements
- [SSM 51776](/bulletins/10239098.md), 2023-07-12, Service bulletin: EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2021\-2023 Mustang Mach\-E/F\-150, 2022\-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module \(CMR\). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes \(LEDs\), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System \(FDRS\) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self\-test and reevaluate if DTCs persist.
- [SSM 51407](/bulletins/10233656.md), 2023-04-04, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2021\-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module \(GWM\) software update application which states Procedure Unsuccessful\- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System \(FDRS\) application GWM\-Read the Gateway Module A \(GWM\) Configuration Data application. When the application completes, refresh and re\-attempt the GWM\-Gateway Module A \(GWM\) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [22OTA22PU1010MIL](/bulletins/10228961.md), 2023-01-07, Service bulletin: SERVICE BRAKES; BACK OVER PREVENTION:SOFTWARE. Priority Update 22\-PU1010\-MIL\-LT for 2022 Expedition and Navigator vehicles is now available. Quality improvements include: \-Electronic Brake Boost \(EBB\) interaction enhancement durring neutral tow operation. \-Robustness change to brake fluid viscosity algorithm for low temperature compensation to prevent false DTC activation.
- [SSM 51262](/bulletins/10228879.md), 2023-01-06, Service bulletin: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE. Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over\-the\-air \(OTA\) software update was launched by Amazon on 14\-Oct\-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand\-alone feature. If the screens are frozen, remove fuse F24 in the body control module \(BCM\) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings \> Network \> Turn On Wi\-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
- [SSM 51243](/bulletins/10228857.md), 2023-01-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE; EQUIPMENT:ELECTRICAL. Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over\-the\-air \(OTA\) software update was launched by Amazon on 14\-Oct\-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand\-alone feature. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings \> Network \> Turn On Wi\-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
- [SSM 51171](/bulletins/10226737.md), 2022-11-29, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2021\-2022 F\-150 \(non\-Lightning and non\-3.5L PowerBoost\), 2022 Expedition/Navigator vehicles may exhibit an illuminated anti\-lock brake system \(ABS\) indicator and stability\-traction control indicator with diagnostic trouble code \(DTC\) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards \(SLTS\) Manual.

JSON: [/v1/bulletins/10241995](/v1/bulletins/10241995)

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