# Service bulletin SYNC LC ReDeploy

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241989
- Published by NHTSA: 2023\-09\-07
- Manufacturer's number: SYNC LC ReDeploy
- Manufacturer's date: 2023\-08\-31
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

LC SYNC \(8in screen\) updates are being redeployed for 2021 F\-150 vehicles. Quality improvements include: \- Management of memory space to allow future updates. \-Changing the default trailer profile trailer brake gain from 0 to 15 \-Improvement for low power mode rearview camera distortion when the vehicle is shut off and restarted quickly without opening the vehicle doors. \- Improvements to ""Secure My Assets"" and ""Auto Clock Update"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241989-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241989-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2021 FORD F\-150

## Recalls for the same vehicles and component

- [26V489000](/recalls/nhtsa/26V489000.md), 2026-07-28: BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
- [25V315000](/recalls/nhtsa/25V315000.md), 2025-05-09: BACK OVER PREVENTION:SOFTWARE

## Other bulletins for the same vehicles and component

- [OTAPU1009\-SS\-NS](/bulletins/10251477.md), 2024-03-07, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update PU1009\-SS\-NS for 2021\-2023 MY F\-150 vehicles is now available. Quality Improvements include: \- Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \- Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. \- Robustness action to prevent potential line pressure drift DTC from setting. \-Eliminate potential ABS Yaw Rate Calibration issue. \-Robustness action to alleviate the Nuisance SSN \(Stop Safely Now\) message from setting and vehicle should operate as expected in the next Key Start event. \-Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
- [OTAFPUPU1113UNX](/bulletins/10251475.md), 2024-03-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update 23\-PU1113\-UNX\-DC for 2021\-2023 MY F\-150 vehicles is now available. Quality Improvements include \- Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update.
- [TSB 23\-2416](/bulletins/10248364.md), 2024-01-05, Service bulletin: BACK OVER PREVENTION; BACK OVER PREVENTION:SOFTWARE. Some 2021 F\-150 vehicles not equipped with a 360 camera system \(minor feature code J3KAB, found by double\-clicking the top left vehicle identification number \(VIN\) on OASIS\) may exhibit an inoperative rear camera on demand feature when the rear camera button is pressed. This may be due to the software level of the SYNC module \(APIM\). To correct this condition, follow the Service Procedure to update the APIM via a coordinated flash along with image processing module A \(IPMA\) and instrument panel cluster \(IPC\) to the latest software level.
- [OTA SU7 P1 F150](/bulletins/10248268.md), 2024-01-04, Service bulletin: UNKNOWN OR OTHER; BACK OVER PREVENTION:SOFTWARE. Software Update SU7 P1 for 2021\- 2023 MY F150 vehicles is now available. Quality improvements include: \-21 MY Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. \-21 MY Reduces false eyes\-off warnings \-22\-23 MY Reduces erroneuos braking for objects that are not in the path for Rear Park Aid and Reverse Brake Assist features.
- [SSM 52134](/bulletins/10247526.md), 2023-12-19, Service bulletin: BACK OVER PREVENTION. Various 2021\-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
- [SSM 52100](/bulletins/10245674.md), 2023-12-01, Service bulletin: BACK OVER PREVENTION:SOFTWARE; EQUIPMENT. Some 2021\-2023 F\-150 vehicles equipped with autowipers may exhibit an inoperative rain\-sensing wipers feature, even when the feature is turned on in the Vehicle Settings menu. This may be due to the software level of the steering column control module \(SCCM\). To correct this condition, reprogram the SCCM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) located under the SW Updates tab. For claiming, use causal part 3F791 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [23\-PU0407\-BCDCFX](/bulletins/10241988.md), 2023-09-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Priority Update 23\-U0407\-BCDC\-FX for 2021 F\-150 vehicles is now available. Quality Improvements include: \- Various Apple Carplay quality improvements
- [23\-PU0724\-DOM\-RS](/bulletins/10241987.md), 2023-09-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Priority Update 23\-PU0724\-DOM\-RS for 2021\-2023 F\-150 vehicles is now available. Quality Improvements include: \- Various Apple Carplay quality improvements
- [23\-PU0110\-RAD\-PS](/bulletins/10241986.md), 2023-09-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Priority Update 23\-PU0110\-RAD\-PS for 2021\-2023 F\-150 vehicles is now available. Quality Improvements include: \-Keep Customer Programmed Station Presets during OTA updates.
- [SSM 51846](/bulletins/10240725.md), 2023-08-14, Service bulletin: BACK OVER PREVENTION. Some 2021 F\-150 vehicles not equipped with a 360 camera system \(feature code J3KAB, found by double\-clicking the top left vehicle identification number \(VIN\) on OASIS\) may exhibit an inoperative rear camera on demand feature when the rear camera button is pressed. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that a Ford Power\-Up software update correcting this condition is currently being delivered OTA. Software will update automatically if vehicle connectivity is enabled in the vehicles settings and the OTA is scheduled by the customer using the center display screen. Schedule a service visit in November 2023 for customers who have disabled vehicle connectivity or report they did not receive the update by November 2023. Monitor OASIS for additional information.

JSON: [/v1/bulletins/10241989](/v1/bulletins/10241989)

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