# Service bulletin M\-821\-028 202308

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241947
- Published by NHTSA: 2023\-09\-06
- Manufacturer's number: M\-821\-028 202308
- Manufacturer's date: 2023\-08\-14
- NHTSA component: STRUCTURE; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

TSB: Hood Latch Assembly, Retrofit

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241947-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241947-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Latches and locks

## Vehicles listed

- 2016 to 2017 MACK ANTHEM \(AN\)
- 2018 to 2024 MACK ANTHEM \(AN\)

## Recalls for the same vehicles and component

- [2020551](/recalls/tc/2020551.md), 2020-11-12: Structure

## Other bulletins for the same vehicles and component

- [CBR 2575\-1 202604](/bulletins/11032094.md), 2026-05-05, Service bulletin: STRUCTURE:BODY; UNKNOWN OR OTHER. CBR \- Mack Chassis \- Dash Panel Cracking at Mounting to BIW.
- [CBR 2432\-2 202601](/bulletins/11028041.md), 2026-02-03, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. CBR \- Mack Chassis \- AN And GR Models \- Door Glass Shattering.
- [S4548 202506](/bulletins/11019952.md), 2025-07-01, Service campaign: STRUCTURE:BODY; UNKNOWN OR OTHER. Mack Trucks has determined that certain model year 2020 to 2022 Anthem trucks could experience excessive wear on the hood latch pins causing the hood to rattle during normal vehicle operation.
- [CBR\-2384 202407](/bulletins/11005412.md), 2024-08-01, Service bulletin: STRUCTURE:BODY. CBR: Mack Chassis \- Day Cab Glass Breakage
- [CBR\-2384 202406](/bulletins/11003043.md), 2024-07-03, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER; UNKNOWN OR OTHER. CBR \- Mack Chassis \- Day Cab Glass Breakage
- [CBR\-2016 202401](/bulletins/10249551.md), 2024-02-02, Service bulletin: STRUCTURE; SUSPENSION. CBR: Frame Or Cab Lean
- [M0230\-Ver2](/bulletins/10237297.md), 2023-06-05, Service bulletin: ENGINE AND ENGINE COOLING; STRUCTURE. Emission Campaign: Vehicle Emission Label
- [S7647](/bulletins/10215350.md), 2022-07-06, Service bulletin: STRUCTURE; EQUIPMENT; SEATS. Passenger Seat Armrest Missing
- [FSB 821\-027](/bulletins/10207680.md), 2022-02-06, Service bulletin: LATCHES/LOCKS/LINKAGES. Hood Latch Assembly, Retrofit
- [KC\-426](/bulletins/10207581.md), 2022-02-04, Service bulletin: EQUIPMENT; STRUCTURE:BODY:HOOD; VISIBILITY. Mack Chassis \- Anthem \(AN\) \- Hood Mounted Mirror Repair; Mirror Covers Loose, Rattling, Vibrating

JSON: [/v1/bulletins/10241947](/v1/bulletins/10241947)

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