# Service bulletin LI82.85\-P\-076799 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10241790 - Published by NHTSA: 2023\-09\-05 - Manufacturer's number: LI82.85\-P\-076799 - Manufacturer's date: 2023\-08\-18 - NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ## NHTSA's summary The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241790-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241790-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories ## Vehicles listed - 2014 to 2016 MERCEDES BENZ B\-CLASS ELECTRIC - 2012 MERCEDES BENZ E - 2012 MERCEDES BENZ SLK - 2014 to 2019 MERCEDES\-BENZ AMG CLA45 - 2019 MERCEDES\-BENZ AMG CLS53 - 2017 to 2018 MERCEDES\-BENZ AMG CLS63 - 2017 to 2018 MERCEDES\-BENZ AMG E43 - 2019 to 2023 MERCEDES\-BENZ AMG E53 - 2021 MERCEDES\-BENZ AMG E53 S - 2023 MERCEDES\-BENZ AMG E53E - 2018 to 2022 MERCEDES\-BENZ AMG E63 - 2023 MERCEDES\-BENZ AMG E63 S - 2013 to 2015 MERCEDES\-BENZ AMG E63S - 2018 to 2022 MERCEDES\-BENZ AMG E63S - 2017 to 2018 MERCEDES\-BENZ AMG GLA35 - 2014 to 2020 MERCEDES\-BENZ AMG GLA45 - 2016 to 2022 MERCEDES\-BENZ AMG GLC43 - 2018 to 2022 MERCEDES\-BENZ AMG GLC63 - 2020 to 2022 MERCEDES\-BENZ AMG GLC63 S - 2018 to 2019 MERCEDES\-BENZ AMG GLC63S - 2016 to 2020 MERCEDES\-BENZ AMG GLE43 - 2016 to 2020 MERCEDES\-BENZ AMG GLE63 - 2018 MERCEDES\-BENZ AMG GLE63S - 2016 to 2021 MERCEDES\-BENZ AMG GT - 2018 to 2021 MERCEDES\-BENZ AMG GT C - 2017 MERCEDES\-BENZ AMG GT C ROADSTER - 2018 to 2020 MERCEDES\-BENZ AMG GT R - 2018 MERCEDES\-BENZ AMG GT ROADSTER - 2016 to 2020 MERCEDES\-BENZ AMG GT S - 2018 MERCEDES\-BENZ AMG GTA - 2014 to 2021 MERCEDES\-BENZ AMG S63 - 2015 to 2016 MERCEDES\-BENZ AMG S63 4MATIC - 2015 to 2020 MERCEDES\-BENZ AMG S65 - 2016 MERCEDES\-BENZ AMG SL63 - 2018 to 2020 MERCEDES\-BENZ AMG SL63 - 2017 to 2019 MERCEDES\-BENZ AMG SL65 - 2013 MERCEDES\-BENZ AMG SLK55 - 2015 MERCEDES\-BENZ AMG SLK55 - 2013 to 2016 MERCEDES\-BENZ B 250E - 2018 to 2019 MERCEDES\-BENZ CLA 250 - 2014 to 2017 MERCEDES\-BENZ CLA250 - 2012 MERCEDES\-BENZ CLS - 2016 MERCEDES\-BENZ CLS 400 - 2019 MERCEDES\-BENZ CLS 450 - 2016 MERCEDES\-BENZ CLS 550 - 2018 MERCEDES\-BENZ CLS 550 - 2016 MERCEDES\-BENZ CLS 63S - 2015 MERCEDES\-BENZ CLS400 - 2012 to 2015 MERCEDES\-BENZ CLS550 - 2017 MERCEDES\-BENZ CLS550 - 2012 to 2015 MERCEDES\-BENZ CLS63 - 2014 to 2015 MERCEDES\-BENZ CLS63S - 2018 to 2019 MERCEDES\-BENZ E 300 - 2020 to 2023 MERCEDES\-BENZ E 350 - 2021 MERCEDES\-BENZ E 350 E - 2018 MERCEDES\-BENZ E 400 - 2019 to 2023 MERCEDES\-BENZ E 450 - 2014 to 2016 MERCEDES\-BENZ E250 - 2016 to 2017 MERCEDES\-BENZ E300 - 2013 MERCEDES\-BENZ E330 - 2010 to 2017 MERCEDES\-BENZ E350 - 2015 to 2017 MERCEDES\-BENZ E400 - 2013 to 2015 MERCEDES\-BENZ E400 HYBRID - 2018 MERCEDES\-BENZ E43 AMG - 2010 to 2017 MERCEDES\-BENZ E550 - 2010 to 2016 MERCEDES\-BENZ E63 - 2019 MERCEDES\-BENZ E63 - 2020 MERCEDES\-BENZ E63 AMG - 2018 to 2019 MERCEDES\-BENZ E63S - 2014 to 2020 MERCEDES\-BENZ GLA 250 - 2016 to 2017 MERCEDES\-BENZ GLC - 2018 to 2022 MERCEDES\-BENZ GLC 300 - 2018 to 2020 MERCEDES\-BENZ GLC 350 - 2018 MERCEDES\-BENZ GLC 350 E - 2020 to 2021 MERCEDES\-BENZ GLC 350 E - 2016 to 2017 MERCEDES\-BENZ GLC300 - 2019 MERCEDES\-BENZ GLC350E - 2018 to 2020 MERCEDES\-BENZ GLE 350 - 2020 MERCEDES\-BENZ GLE 350 E - 2018 to 2019 MERCEDES\-BENZ GLE 400 - 2020 MERCEDES\-BENZ GLE 450 - 2018 to 2019 MERCEDES\-BENZ GLE 550 E - 2020 MERCEDES\-BENZ GLE 580 - 2016 MERCEDES\-BENZ GLE292 COUPE - 2016 to 2017 MERCEDES\-BENZ GLE300D - 2016 to 2017 MERCEDES\-BENZ GLE350 - 2016 MERCEDES\-BENZ GLE350D - 2016 to 2017 MERCEDES\-BENZ GLE400 - 2016 to 2017 MERCEDES\-BENZ GLE450 - 2017 MERCEDES\-BENZ GLE550 - 2016 to 2017 MERCEDES\-BENZ GLE550E - 2016 to 2017 MERCEDES\-BENZ GLE63S - 2018 to 2020 MERCEDES\-BENZ S 450 - 2021 MERCEDES\-BENZ S 500 - 2018 to 2020 MERCEDES\-BENZ S 550 - 2019 to 2020 MERCEDES\-BENZ S 560 E - 2015 MERCEDES\-BENZ S500E - 2014 to 2017 MERCEDES\-BENZ S550 - 2016 to 2017 MERCEDES\-BENZ S550 4MATIC - 2016 MERCEDES\-BENZ S550 HYBRID - 2015 MERCEDES\-BENZ S550E - 2017 MERCEDES\-BENZ S550E - 2015 to 2017 MERCEDES\-BENZ S600 - 2014 to 2018 MERCEDES\-BENZ S63 - 2017 MERCEDES\-BENZ S65 AMG - 2017 MERCEDES\-BENZ S650 - 2018 to 2020 MERCEDES\-BENZ SL 450 - 2018 to 2020 MERCEDES\-BENZ SL 550 - 2015 to 2016 MERCEDES\-BENZ SL400 - 2017 MERCEDES\-BENZ SL450 - 2013 to 2017 MERCEDES\-BENZ SL550 - 2013 to 2015 MERCEDES\-BENZ SL63 - 2017 MERCEDES\-BENZ SL63 - 2013 to 2015 MERCEDES\-BENZ SL65 - 2017 MERCEDES\-BENZ SLK 350 - 2014 to 2016 MERCEDES\-BENZ SLK250 - 2015 to 2016 MERCEDES\-BENZ SLK300 - 2012 to 2016 MERCEDES\-BENZ SLK350 - 2014 MERCEDES\-BENZ SLK55 - 2016 MERCEDES\-BENZ SLK55 AMG - 2013 MERCEDES\-BENz SLK250 - 2018 to 2020 MERCEDES\-MAYBACH S 560 4MATIC - 2018 to 2020 MERCEDES\-MAYBACH S 650 - 2017 MERCEDES\-MAYBACH S550 - 2017 MERCEDES\-MAYBACH S600 - 2017 MERCEDES\-MAYBACH S650 JSON: [/v1/bulletins/10241790](/v1/bulletins/10241790) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20LI82.85-P-076799&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10241790&vehicle=Service%20bulletin%20LI82.85-P-076799)