Service bulletin 16-NA-244
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10241502 |
| Published by NHTSA | 2023-09-01 |
| Manufacturer's number | 16-NA-244 |
| Manufacturer's date | 2023-08-01 |
| NHTSA component | ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL |
NHTSA's summary
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine, Fuel system
| CADILLAC ESCALADE | 2021, 2022, 2023 |
|---|---|
| CADILLAC ESCALADE ESV | 2021, 2022, 2023 |
| CADILLAC ESCALADE NA | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET 6500 | 2019 |
| CHEVROLET COLORADO | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CRUZE | 2014, 2015 |
| CHEVROLET CRUZE | 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2018, 2019 |
| CHEVROLET EQUINOX | 2022 |
| CHEVROLET EXPRESS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EXPRESS 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY VAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2021, 2022, 2023 |
| CHEVROLET SUBURBAN 1500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TAHOE | 2021, 2022, 2023 |
| CHEVROLET duplicate SILVERADO 5500 | 2019 |
| GMC CANYON | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC SAVANA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC SAVANA 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2018, 2019 |
| GMC YUKON | 2021, 2022, 2023 |
| GMC YUKON XL | 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V619000 | 2025-09-18. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
|---|---|
| 2025225 | 2025-04-24. Engine |
| 25V274000 | 2025-04-24. ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL |
| 2023040 | 2023-02-02. Fuel System |
| 23V047000 | 2023-02-02. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| 2023013 | 2023-01-19. Fuel System |
| 23V013000 | 2023-01-19. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE |
| 2021583 | 2021-09-23. Fuel System |
| 21V739000 | 2021-09-23. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE |
| 21V346000 | 2021-05-13. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| N262576260 | 2026-10-15. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust leak at the catalytic converter inlet. Dealers are to replace the catalytic converter inlet clamp and to inspect the catalytic converter – replacing it if damage is observed. The repairs will be made at no charge to the customer. |
|---|---|
| N262558690-02 | 2026-09-23. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module. |
| N262558690 | 2026-09-16. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module. |
| N242452131-02 | 2026-09-15. Emissions. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2023-2024 model year Chevrolet Colorado / Silverado 1500 and GMC Canyon / Sierra 1500 vehicles equipped with a 2.7L engine (RPO L3B). The Engine Control Module (ECM) may not sufficiently control fuel injector flow rate under certain driving conditions. Dealers are to reprogram the ECM. |
| N262558690-01 | 2026-09-02. Emissions. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module. |
| N262558690-01 | 2026-08-12. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module. |
| N242452130-01 | 2026-08-04. Service campaign. Certain vehicles may have a condition in which the Engine Control Module (ECM) does not sufficiently control fuel injector flow rate under certain driving conditions. Dealers are to reprogram the ECM. |
| N262552620 | 2026-05-11. Service campaign. Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 11, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 11, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the cylinder 2 glow plug as necessary. The repairs will be made at no charge to the customer. |
| N262548050 | 2026-04-24. Service bulletin. This message is to inform dealers that Special Coverage N262548050 is being temporarily suspended for the models above. Involved vehicles will be temporarily removed from IVH. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause. |
| N262548050 | 2026-04-23. Service campaign. Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Dealers are to replace the Catalytic Converter as necessary. The repairs will be made at no charge to the customer. |