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Service bulletin BTI&08222023902

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241468
Published by NHTSA2023-08-31
Manufacturer's numberBTI&08222023902
Manufacturer's date2023-08-22
NHTSA componentEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
ACURA RDX2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B24-0042024-02-03. Service bulletin. Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system due to a a loose connection in the MOST bus network. You may also see a Network Loss message.
BTI&112720239022023-12-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&110320239052023-11-16. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&101820239012023-10-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&100420239022023-10-17. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&090520239012023-09-13. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&072420239062023-08-03. Service bulletin. Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&071020239052023-07-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&061220239042023-06-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotainment display inop/black/blank and/or popping/crackling noise from the speakers. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BTI&062020229012022-07-07. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022 MDXs & 2020-2022 RDXs with a client complaint of the auto-open/close function on the sunshade/sunroof being lost (client has to continuously press on the button for movement). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.