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Service bulletin AWA 23-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241442
Published by NHTSA2023-09-01
Manufacturer's numberAWA 23-09
Manufacturer's date2023-08-22
NHTSA componentEQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

This Document informs dealers on the new Sunroof warranty extension for 2019 Q3, Q8, e-tron / 2020 Q3, Q8, e-tron / 2021 Q3, Q8, e-tron vehicles

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Sunroof

Vehicles listed
AUDI E-TRON2019
AUDI E-TRON2020
AUDI E-TRON2021
AUDI Q32019, 2020, 2021
AUDI Q82019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A7024892044417_12024-04-04. Service bulletin. This bulletin provides information when there are noises from the headliner/sunroof area.
A6023692056944_12023-11-06. Service bulletin. This bulletin provides information for when there is water entry into the cabin from the sunroof area.
A6023682063187_42023-11-06. Service bulletin. This bulletin provides information for when the outer perimeter seal is loose on the panoramic sunroof opening.
A6023672056944_92023-09-01. Service bulletin. This bulletin provides information for when there is water entry into the cabin from the sunroof area.
A9023242054505_42023-05-05. Service bulletin. This bulletin provides instructions for when the sunroof glass panel, or the sunroof rollershade does not operate properly.
A6023652065731_32023-05-05. Service bulletin. This bulletin provides information for instance when the sunroof glass panel or sunroof frame requires replacement.
A6023642063187_32023-04-06. Service bulletin. This bulletin provides information for when the customer reports a wind noise, a water drip, or if the sunroof opening perimeter seal is distorted or not flush with the roof panel.
A6023612063187_22023-02-07. Service bulletin. This bulletin provides instructions for when a customer reports concerns with the sunroof opening permeter seal is generating noise, dripping water, or if the seal is distorted and/or not flush with the roof panel.
A6022592065731_22022-06-07. Service bulletin. This bulletin describes how to modify the sunroof frame if the sunroof glass panel or sunroof frame require replacement, as replacement components have been updated.
A6022582065731_12022-02-04. Service bulletin. This bulletin describes how to modify the sunroof frame if the sunroof glass panel or sunroof frame require replacement, as replacement components have been updated.