Service bulletin L-SB-0039-23
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10241407 |
| Published by NHTSA | 2023-08-28 |
| Manufacturer's number | L-SB-0039-23 |
| Manufacturer's date | 2023-07-26 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h (with 9.8-inch touchscreen only) and 2023 model year ES 250, ES 300h, and ES 350 (with 8.0-inch touchscreen only) vehicles, equipped with a 10-speaker premium sound system, may exhibit an echo condition during a phone call via Bluetooth®, Apple CarPlay®, or Android Auto? (wireless or wired). The person in the car does not hear or experience any echo or other abnormalities. The condition can be resolved by replacing the amplifier assembly.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| LEXUS ES | 2023 |
|---|---|
| LEXUS NX | 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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|---|---|
| L-SB-0039-25 | 2025-10-08. Service bulletin. A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version 2170 (earlier than 2172 for GX 550). This software update includes the following improvements: •User Profile. •User interface. •Cloud navigation. •Intelligent assistant voice recognition. •Bug fixes. |
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| L-TT-0340-25 | 2025-06-06. Service bulletin. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE. |
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| L-SB-0013-24 Rev1 | 2025-04-08. Service bulletin. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused. |
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