# Service bulletin 20TE03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241399
- Published by NHTSA: 2023\-08\-28
- Manufacturer's number: 20TE03
- Manufacturer's date: 2023\-07\-13
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro\-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro\-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241399-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241399-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2019 to 2020 TOYOTA RAV4

## Recalls for the same vehicles and component

- [19V576000](/recalls/nhtsa/19V576000.md), 2019-08-06: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [T\-TT\-0724\-23](/bulletins/10234335.md), 2023-04-17, Service bulletin: SUSPENSION; BACK OVER PREVENTION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). TT: Some 19\-21MY RAV4 Japan produced vehicles in Puerto Rico only exhibit a squeak type noise from the front suspension over bumps. Japan produced vehicles can be identified by VINs beginning with J.
- [T\-SB\-0014\-23](/bulletins/10234334.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION. TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition.
- [TTT063620](/bulletins/10214323.md), 2022-06-21, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care \(TCMC\) brake pads may exhibit a groan or squeak noise in various driving conditions
- [TTT061620](/bulletins/10214321.md), 2022-06-21, Service bulletin: STEERING; STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR; WHEELS; BACK OVER PREVENTION; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. TT: Some customers may experience an abnormal steering sensation \(?pulling?, ?drifting?\), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than \+3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre\-Delivery Service Check Sheet
- [T\-SB\-0084\-21 Rev](/bulletins/10210362.md), 2022-04-18, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition
- [T\-TT\-0616\-20 Rev](/bulletins/10190462.md), 2021-04-19, Service bulletin: STEERING; BACK OVER PREVENTION. TT: Some customers may experience an abnormal steering sensation \(?pulling?, ?drifting?\), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than \+3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must be performed.
- [T\-TT\-0599\-20 Rev](/bulletins/10190459.md), 2021-04-19, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. TT: Vehicle control apps might not operate as expected at times due to preconditions \(normal operating parameters\) not being established, vehicle settings and/or network/cellular coverage concerns.
- [T\-TT\-0636\-20 Rev](/bulletins/10190453.md), 2021-04-19, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care \(TCMC\) brake pads may exhibit a groan or squeak noise in various driving conditions.
- [T\-SB\-0146\-19 Rev](/bulletins/10187274.md), 2021-02-16, Service bulletin: SEAT BELTS; BACK OVER PREVENTION. TSB: Some 2020 ? 2021 model year Tundra vehicles equipped with Audio Plus \(version 1186\) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2\-Press unlock setting. Some 2020 ? 2021 model year Tundra, RAV4, RAV4 Hybrid, Highlander, or Highlander Hybrid vehicles equipped with Audio Plus \(version 1210\), or Premium Audio \(version 1196\) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop\-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop\-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop\-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop\-up message when USB is already connected. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
- [T\-TT\-0623\-20 Rev](/bulletins/10187267.md), 2021-02-16, Service bulletin: BACK OVER PREVENTION. TT: Some 2019\-2020 model year RAV4 and RAV4 HV 4WD vehicles may exhibit a front brakesqueal/squeak noise when braking at low speeds.

JSON: [/v1/bulletins/10241399](/v1/bulletins/10241399)

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