# Service bulletin B652023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241370
- Published by NHTSA: 2023\-08\-28
- Manufacturer's number: B652023
- Manufacturer's date: 2023\-07\-01
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241370-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241370-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2023 BMW 740I
- 2023 BMW 760I
- 2023 BMW ALPINA XB7
- 2024 BMW R 1250 GS ADVENTURE
- 2023 BMW X5
- 2023 BMW X7

## Other bulletins for the same vehicles and component

- [B240223](/bulletins/10239603.md), 2023-07-24, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. BMW AG has issued an Emissions Recall \(effective March 17, 2023\) on a certain Model Year 2021 \- 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
- [B090221](/bulletins/10239599.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
- [B610523](/bulletins/10235193.md), 2023-05-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The Combined Charging Unit \(CCU\) may contain an error in the software.

JSON: [/v1/bulletins/10241370](/v1/bulletins/10241370)

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