# Service bulletin SM 38\-2023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241194
- Published by NHTSA: 2023\-09\-01
- Manufacturer's number: SM 38\-2023
- Manufacturer's date: 2023\-08\-01
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241194-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241194-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2022 to 2023 AUDI A3
- 2024 VOLKSWAGEN ATLAS
- 2024 VOLKSWAGEN ATLAS CROSS SPORT

## Recalls for the same vehicles and component

- [2022694](/recalls/tc/2022694.md), 2022-12-07: Label
- [22V901000](/recalls/nhtsa/22V901000.md), 2022-12-07: EQUIPMENT:OTHER:LABELS
- [22V806000](/recalls/nhtsa/22V806000.md), 2022-10-26: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [A9124992073629\_1](/bulletins/10253289.md), 2024-05-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
- [A9124022062466\_5](/bulletins/10254054.md), 2024-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. This bulletin provides information when Apple CarPlay cannot be started using the Wi\-Fi connection \(Wireless Carplay\).
- [VIN4APIN20240408](/bulletins/10253270.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [A9124892069112\_5](/bulletins/10252581.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides information on various improvements for MIB 3.
- [VIN4APIN20240327](/bulletins/10252464.md), 2024-04-04, Service bulletin: EQUIPMENT; SEAT BELTS:REAR/OTHER:RETRACTOR; SEAT BELTS; ELECTRICAL SYSTEM; SEAT BELTS:FRONT:RETRACTOR; VISIBILITY:SUN/MOON ROOF ASSEMBLY; VISIBILITY:WINDSHIELD; STRUCTURE. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up
- [VIN4APIN20240318](/bulletins/10252035.md), 2024-04-04, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:INTERIOR PANELS:SUN VISOR; ELECTRICAL SYSTEM; SEAT BELTS:REAR/OTHER:RETRACTOR; STRUCTURE; EQUIPMENT; SEAT BELTS:FRONT:RETRACTOR. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
- [Dealer 06H6](/bulletins/10252025.md), 2024-04-04, Service bulletin: EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct load chapter in certain 2023\-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first\-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.
- [Circular 06H6](/bulletins/10252022.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct load chapter in certain 2023\-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first\-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.

JSON: [/v1/bulletins/10241194](/v1/bulletins/10241194)

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