# Service bulletin 2101423

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10241067
- Published by NHTSA: 2023\-08\-21
- Manufacturer's number: 2101423
- Manufacturer's date: 2023\-06\-07
- NHTSA component: ELECTRICAL SYSTEM; POWER TRAIN

## NHTSA's summary

Power Transfer Unit \(PTU\) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P1720\-00 \- Output Speed Sensor Wheel Speed Rationality. ? P215C\-00 \- Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241067-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10241067-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline

## Trouble codes named

P1720, P215C

## Vehicles listed

- 2014 to 2017 JEEP CHEROKEE

## Recalls for the same vehicles and component

- [2025012](/recalls/tc/2025012.md), 2025-01-16: Powertrain
- [25V011000](/recalls/nhtsa/25V011000.md), 2025-01-16: POWER TRAIN
- [23V338000](/recalls/nhtsa/23V338000.md), 2023-05-11: STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- [2023254](/recalls/tc/2023254.md), 2023-04-27: Powertrain
- [23V302000](/recalls/nhtsa/23V302000.md), 2023-04-27: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2020261](/recalls/tc/2020261.md), 2020-06-12: Powertrain
- [20V343000](/recalls/nhtsa/20V343000.md), 2020-06-11: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
- [2019298](/recalls/tc/2019298.md), 2019-06-14: Powertrain
- [19V447000](/recalls/nhtsa/19V447000.md), 2019-06-13: POWER TRAIN:AUTOMATIC TRANSMISSION
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [08\-292\-26](/bulletins/11035316.md), 2026-07-29, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Unable To Clear C1494\-07 And C14A9\-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
- [03\-002\-26](/bulletins/11035039.md), 2026-07-18, Service bulletin: ENGINE; ELECTRICAL SYSTEM. Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.
- [03\-001\-26](/bulletins/11035038.md), 2026-07-18, Service bulletin: POWER TRAIN. Unable to Complete 01C Recall Drive Cycle C14A7\-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
- [S2523000003 REV.A](/bulletins/11031688.md), 2026-04-29, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Door Latch, Handle And Ajar Additional Service Information.
- [14082](/bulletins/11031348.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14081](/bulletins/11031347.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14079](/bulletins/11031346.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [14078](/bulletins/11031345.md), 2026-04-15, Warranty extension: POWER TRAIN. \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [111447](/bulletins/11031344.md), 2026-04-15, Warranty extension: POWER TRAIN. ID\-26\-19 \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)
- [111432](/bulletins/11031343.md), 2026-04-15, Warranty extension: POWER TRAIN. D\-26\-10 \(XX1\) Two Speed Power Transfer Unit \(PTU\) \- Select 2017 \- 2019 Jeep Cherokee \(KL\)

JSON: [/v1/bulletins/10241067](/v1/bulletins/10241067)

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