Service bulletin 0813623
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10241061 |
| Published by NHTSA | 2023-08-21 |
| Manufacturer's number | 0813623 |
| Manufacturer's date | 2023-06-02 |
| NHTSA component | ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
Radio Over The Air 139.01.19, 139.01.60 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: Satellite Antenna Unavailable/Satellite Signal Failure. ? After failed attempt retry screen, Head Unit (HU) doesn?t reconnect to CarPlay?. ? After a sleep (Key Off/On), stored DTC D176, lost communication problem with Telematics Box module (TBM). ? At key-on the Head Unit (HU) turns on even if Auto-On Radio is off. ? DTC randomly present in error memory: DTC B14DB-13-USB TBM PORT - CIRCUIT OPEN randomly present. ? At radio startup, the customer can see the Accept button on the disclaimer being shown without capital letter. ? Buttons and text are smaller in Controls Tab. ? The rejection tone is not played when an empty preset is selected. ? The preset bar in the media screen, starts with the last position preset instead of first. ? For an instant the screen phone appears during the activation of an error pop-up in power off condition. ? DND (Do Not Disturb) check mark blinks. ? The profiles icon in status bar does not updated after the user changes the driver profile. ? The user turns on the vehicle and sees the focus is on vehicle screen, then turns off the radio. they turn on the radio again and he sees the radio switched from vehicle to Home section. ? The Remind me later/never show again popup graphics are wrong, the buttons are almost taking the whole space of the popup. ? When scrolling the Contacts list, a letter pop-up will display as an overlay so user can?t see which letter of list they are scrolling though as they scroll up or down. ? When entering the Settings list or sub-lists the customer is not always brought back to the previous position in the list. ? When accessing settings about Brakes section within Vehicle tab, the customer is not informed about non availability of the feature while vehicle is in
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
Trouble codes named
B14DB
| RAM PROMASTER | 2022 to 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.