# Service bulletin PIP4902R A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10240786 - Published by NHTSA: 2023\-08\-21 - Manufacturer's number: PIP4902R - Manufacturer's date: 2023\-07\-13 - NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ## NHTSA's summary This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240786-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240786-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Labels and manuals ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2010 to 2022 BUICK ENCLAVE - 2013 to 2022 BUICK ENCORE - 2016 to 2022 BUICK ENVISION - 2010 to 2019 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2011 to 2020 BUICK REGAL - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2020 to 2022 CADILLAC CT4 - 2020 to 2022 CADILLAC CT5 - 2016 to 2020 CADILLAC CT6 - 2010 to 2019 CADILLAC CTS - 2010 to 2011 CADILLAC DTS - 2014 to 2016 CADILLAC ELR - 2010 to 2020 CADILLAC ESCALADE - 2022 CADILLAC ESCALADE - 2010 CADILLAC ESCALADE ESV - 2012 CADILLAC ESCALADE ESV - 2016 CADILLAC ESCALADE ESV - 2018 to 2019 CADILLAC ESCALADE ESV - 2021 CADILLAC ESCALADE NA - 2010 to 2016 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2019 to 2022 CADILLAC XT4 - 2017 to 2022 CADILLAC XT5 - 2020 to 2022 CADILLAC XT6 - 2013 to 2019 CADILLAC XTS - 2010 to 2013 CHEVROLET AVALANCHE - 2019 to 2022 CHEVROLET BLAZER - 2017 to 2022 CHEVROLET BOLT EV - 2010 to 2022 CHEVROLET CAMARO - 2012 to 2015 CHEVROLET CAPRICE - 2011 to 2015 CHEVROLET CAPTIVA - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2015 to 2022 CHEVROLET COLORADO - 2010 to 2020 CHEVROLET CORVETTE - 2011 to 2019 CHEVROLET CRUZE - 2010 to 2022 CHEVROLET EQUINOX - 2010 to 2021 CHEVROLET EXPRESS - 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 2500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 4500 - 2016 CHEVROLET EXPRESS 4500 - 2017 CHEVROLET EXPRESS CUTAWAY VAN - 2010 to 2011 CHEVROLET HHR - 2010 to 2020 CHEVROLET IMPALA - 2010 to 2022 CHEVROLET MALIBU - 2010 to 2014 CHEVROLET SILVERADO 1500 - 2017 to 2019 CHEVROLET SILVERADO 1500 - 2021 CHEVROLET SILVERADO 1500 - 2012 to 2020 CHEVROLET SILVERADO 2500 - 2022 CHEVROLET SILVERADO 2500 - 2012 to 2015 CHEVROLET SILVERADO 3500 - 2012 to 2020 CHEVROLET SONIC - 2013 to 2021 CHEVROLET SPARK - 2010 to 2022 CHEVROLET SUBURBAN - 2010 to 2022 CHEVROLET TAHOE - 2019 CHEVROLET TRAILBLAZER - 2021 to 2022 CHEVROLET TRAILBLAZER - 2010 to 2022 CHEVROLET TRAVERSE - 2013 to 2022 CHEVROLET TRAX - 2011 to 2019 CHEVROLET VOLT - 2010 to 2022 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2022 GMC CANYON - 2010 to 2022 GMC SAVANA - 2012 GMC SAVANA 2500 - 2012 GMC SAVANA 3500 - 2010 GMC SIERRA 1500 - 2012 to 2014 GMC SIERRA 1500 - 2017 to 2019 GMC SIERRA 1500 - 2021 to 2022 GMC SIERRA 1500 - 2012 GMC SIERRA 2500 - 2015 to 2016 GMC SIERRA 2500 - 2020 GMC SIERRA 2500 - 2011 to 2012 GMC SIERRA 3500 - 2010 to 2021 GMC TERRAIN - 2022 GMC TERRAIN NA - 2010 to 2022 GMC YUKON - 2010 HUMMER H3 - 2010 PONTIAC G5 - 2010 PONTIAC G6 - 2010 PONTIAC SOLSTICE - 2010 PONTIAC VIBE - 2010 SATURN AURA - 2010 SATURN OUTLOOK - 2010 SATURN SKY - 2010 SATURN VUE ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories - [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND - [2021151](/recalls/tc/2021151.md), 2021-03-15: Label - [20V295000](/recalls/nhtsa/20V295000.md), 2020-05-21: EQUIPMENT:OTHER:LABELS; TIRES - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories ## Other bulletins for the same vehicles and component - [22\-NA\-096](/bulletins/10254391.md), 2024-05-08, Service bulletin: EQUIPMENT. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built\-in Radio. - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0689B](/bulletins/10253606.md), 2024-04-29, Service bulletin: EQUIPMENT. Tool or Utility Box Sagging, Mis\-aligned. 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