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Service bulletin BTI&08102023903

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240775
Published by NHTSA2023-08-18
Manufacturer's numberBTI&08102023903
Manufacturer's date2023-08-10
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs & 2022-2023 RDXs with a client complaint of a visually defective run channel, wind noise, or window function issue that results in recommendation to replace the affected run channel. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
ACURA MDX2022, 2023, 2024
ACURA RDX2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BTI&010320239022023-01-11. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2022 RDXs with a client complaint of a screeching or squeal noise from any window when it's going up or down. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
BPaS042620229012022-05-06. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 - 2022 RDXs with a client complaint of a screeching or squeal noise from any window when its going up or down. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.