# Service bulletin SAN\-Vol1 I1 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10240743 - Published by NHTSA: 2023\-08\-16 - Manufacturer's number: SAN\-Vol1 I1 - Manufacturer's date: 2023\-06\-08 - NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ## NHTSA's summary The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240743-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240743-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Labels and manuals ## Vehicles listed - 2021 to 2023 FORD BRONCO - 2021 to 2023 FORD BRONCO SPORT - 2017 to 2018 FORD C\-MAX - 2017 FORD C\-MAX ENERGI - 2020 to 2023 FORD E\-150 - 2017 FORD E\-250 - 2020 to 2023 FORD E\-250 - 2017 to 2023 FORD E\-350 - 2017 to 2024 FORD E\-450 - 2017 FORD E\-450 ROUSH PROPANE - 2017 FORD E\-550 - 2023 FORD E\-TRANSIT - 2017 to 2019 FORD ECONOLINE - 2018 to 2022 FORD ECOSPORT - 2017 to 2023 FORD EDGE - 2017 to 2023 FORD ESCAPE - 2020 to 2022 FORD ESCAPE HYBRID - 2022 FORD ESCAPE PHEV - 2017 to 2023 FORD EXPEDITION - 2017 to 2024 FORD EXPLORER - 2020 to 2022 FORD EXPLORER HYBRID - 2020 to 2021 FORD EXPLORER INTERCEPT HYBRID - 2020 to 2021 FORD EXPLORER INTERCEPTER PHEV - 2020 to 2022 FORD EXPLORER PHEV - 2017 to 2022 FORD EXPLORER POLICE INTERCEPT - 2017 to 2023 FORD F\-150 - 2022 to 2023 FORD F\-150 HYBRID - 2022 to 2023 FORD F\-150 LIGHTNING BEV - 2017 to 2023 FORD F\-250 SD - 2017 to 2023 FORD F\-350 SD - 2017 to 2020 FORD F\-450 - 2017 to 2023 FORD F\-450 SD - 2017 to 2023 FORD F\-53 - 2017 to 2020 FORD F\-550 - 2017 to 2023 FORD F\-550 SD - 2017 to 2023 FORD F\-59 - 2019 FORD F\-600 SD - 2020 to 2023 FORD F\-600 SD - 2017 FORD F\-650 - 2021 FORD F\-650 - 2024 FORD F\-650 INCOMPLETE CHASSIS - 2017 FORD F\-650 ROUSH PROPANE - 2017 to 2023 FORD F\-650 SD - 2017 to 2018 FORD F\-750 - 2021 FORD F\-750 - 2017 FORD F\-750 ROUSH PROPANE - 2017 to 2024 FORD F\-750 SD - 2018 to 2021 FORD F53 - 2017 FORD F550 - 2017 FORD F59 ROUSH PROPANE - 2018 FORD F650 - 2017 to 2019 FORD FIESTA - 2017 to 2019 FORD FLEX - 2017 to 2018 FORD FOCUS - 2017 FORD FOCUS ELECTRIC - 2017 to 2020 FORD FUSION - 2017 to 2020 FORD FUSION ENERGI - 2017 to 2020 FORD FUSION HYBRID - 2017 to 2022 FORD GT - 2022 to 2023 FORD MAVERICK - 2017 to 2024 FORD MUSTANG - 2021 to 2023 FORD MUSTANG MACH E - 2022 FORD MUSTANG SHELBY GT500 - 2017 to 2019 FORD POLICE INTERCEPTOR SEDAN - 2017 to 2019 FORD POLICE INTERCEPTOR UTILIT - 2017 to 2018 FORD RANGER - 2019 to 2024 FORD RANGER - 2017 to 2019 FORD TAURUS - 2017 to 2023 FORD TRANSIT - 2022 FORD TRANSIT BEV - 2017 to 2023 FORD TRANSIT CONNECT - 2023 FORD TRANSIT T\-250 - 2023 FORD TRANSIT T\-350 - 2017 to 2022 FORD redundant F\-250 - 2018 to 2021 FORD redundant F\-350 - 2023 FORD redundant Transit T\-150 - 2017 FREIGHTLINER redundant FORD F550 - 2017 MOBILITY SPECIALISTS FORD E\-150 - 2017 to 2018 NORTH CENTRAL EMERGENCY FORD E\-350 - 2017 to 2018 NORTH CENTRAL EMERGENCY FORD E\-450 ## Recalls for the same vehicles and component - [2026310](/recalls/tc/2026310.md), 2026-06-24: Accessories - [26V012000](/recalls/nhtsa/26V012000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [26V011000](/recalls/nhtsa/26V011000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [25V343000](/recalls/nhtsa/25V343000.md), 2025-05-23: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM - [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS - [23V420000](/recalls/nhtsa/23V420000.md), 2023-06-09: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [2023308](/recalls/tc/2023308.md), 2023-05-29: Label - [23V379000](/recalls/nhtsa/23V379000.md), 2023-05-26: EQUIPMENT:OTHER:LABELS - [2022280](/recalls/tc/2022280.md), 2022-05-30: Label ## Other bulletins for the same vehicles and component - [TSB 24\-2126](/bulletins/10254176.md), 2024-05-04, Service bulletin: EQUIPMENT. This article supersedes TSB 24\-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021\-2023 F\-150 vehicles equipped with a gasoline, hybrid or flex fuel engine \(non\-Lightning\) except 2023 F\-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning \(HVAC\) module. - [TSB 24\-2116](/bulletins/10254168.md), 2024-05-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Some 2023 F\-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster \(IPC\) and/or diagnostic trouble codes \(DTCs\) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module \(TRM\). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A \(GWM\). - [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. - [SSM 52449](/bulletins/10254125.md), 2024-05-03, Service bulletin: EQUIPMENT. Some 2024 Mustang vehicles equipped with a mid\-series instrument panel cluster display screen \(minor feature code HCAAT\) may exhibit a crack on the lower left\-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual \(WSM\), Section 413\-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual. - [24U04](/bulletins/10254004.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2024 Model Year F\-150, F\-150 Lightning, F\-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre\-Delivery Inspection \(PDI\) - [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy - [TSB 24\-2106](/bulletins/10253891.md), 2024-05-02, Service bulletin: EQUIPMENT. Some 2022\-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the convertible top assembly that is out of specification. - [OTAPU0327DSPAMPE](/bulletins/10252715.md), 2024-04-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Quality improvements include: \-Fix the hiss or Pop noise from speakers. - [OTAPU0904PPOPRPF](/bulletins/10252707.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Quality Improvements include: \-Enhance the performance and stability of your driver display while towing. - [OTAPU0121FTDIFXF](/bulletins/10252706.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Quality Improvements include: \-Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \-To prevent the potential incorrect On\-board scales. 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